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Friday, July 5, 2019

Learn How To Stop Mumbling On The Phone

Mumbling is a bad communication habit a lot of people fall into. Some people may not even realize they are doing it! If you have been told you mumble when you talk, below are some tricks you can use to speak more clearly.

Sit Up Straight
Did you realize that there is a connection between posture and your speech patterns? Now you do! Instead of slouching over and mumbling, be sure to sit up straight and speak with confidence. 

Slow Down
When people are nervous, they tend to talk faster. If you usually feel anxious speaking on the phone, make the conscious decision to slow down. After all, it's not a race! 

Speak Up
Speaking too softly can also lend itself to mumbling. To avoid this, remember to speak up! That way, the person on the other end of the phone line will be able to hear you. 

We hope the tips mentioned above help you have more productive phone conversations in the workplace! If your office could use a new phone system, turn to the professionals here at Reliable Voice & Data Systems for assistance. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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What Not To Do During Your Next Phone Interview

Phone interviews can serve as a preliminary interview before the in-person meeting. To ensure that you are invited to an interview at the office, there are some mistakes you should avoid making during the call. Continue reading to find out what they are.

Taking The Call In A Noisy Place
Having a phone interview in a noisy environment can be frustrating for the interviewer. After all, they will have trouble hearing your answers to their interview questions. Conducting the interview in this manner can make the interviewee seem unprofessional. 

Not Preparing Questions Ahead Of Time
It is important to remember that the interviewee is also interviewing the company. That being said, be sure to have a list of questions to ask about the position. This will show the interviewer that you took the time to prepare for the interview. 

Not Discussing Your Salary Requirement
Some interviewees avoid the salary requirement subject altogether because they are too afraid of appearing greedy. Nevertheless, it is imperative for both parties to discuss the expected salary range. This opens the door for salary negotiations to take place in the future.

If your phone system is not allowing you to conduct phone interviews, it is time to change that! Our professionals are ready to help you find the phone system that is right for your business. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Things To Consider When Having Outdoor CCTV Security Cameras Installed

Want to take security measures to a whole new level at your business? If so, having outdoor CCTV security cameras installed can help you accomplish that goal. Below are a few things to keep in mind during the installation process.

Location, Location, Location
Installing CCTV security cameras in the most optimal places is the key to surveillance success. For the best results, a camera should be placed at the building's entrance, as well as in the parking lot. This will ensure that all of your foot traffic areas are accounted for. 

The Right Height
Businesses should have security cameras installed at approximately 10 feet high. That way, it will be high enough to capture footage of all the action. It will also be able to discern facial features of customers at that height. 

In Plain Sight
Did you know that it is illegal to conceal security cameras in certain states? Now you do! To err on the side of caution, always have CCTV security cameras installed in plain sight. 

Business owners of all kinds should have outdoor CCTV security cameras installed at their business location. Contact Reliable Voice & Data Systems for all of your video surveillance needs. To learn more about our services, give us a call at (877) 385-6657.

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VoIP Phone Features That Can Benefit A Small Business

Looking for new ways to improve your small business? If so, you are in luck! Below are some VoIP phone features that can benefit small businesses.

Call Screening Feature
The call screening feature of a VoIP phone system allows you to see who is calling. That way, you can determine whether or not you need to take the call immediately or let it go to voicemail. This will help your employees manage their time more efficiently. 

Conferencing Feature
Conferencing features are a must for those who spend their workdays attending or hosting conference calls. Advanced conferencing features let you send invitations and mute lines. These tools can help your next conference call run smoothly. 

Do Not Disturb Feature
When you will be away from your desk for an extended period of time, it is a good idea to use the do not disturb feature. Doing this will automatically send any incoming calls to your voicemail inbox. It is one less thing you need to worry about when you are going into a long meeting. 

If your business phone system is on its way out, consider purchasing a VoIP phone system. The professionals here at Reliable Voice & Data Systems are ready to help you find a phone system that is beneficial for your small business. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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How To Have Better Phone Conversations

Making phone calls in a professional setting can be stressful for some business professionals. Luckily, there are things you can do to make these calls easier. Below are some tips that can help you have better phone conversations.

Avoid Monologues
Of course, it is important for you to open the call introducing yourself. However, you do not want to make it this introduction into a lengthy monologue. It is vital to remember that this conversation is a dialogue between two people. 

Be Direct
Once the intros are out of the way, be direct about why you are calling. After all, you do not want the person on the line to be confused about the reason for the call. It will also allow them to determine if the conversation is worth continuing. 

Keep It Brief
When you call someone out of the blue, you cannot expect them to stay on the phone with you for an hour. You can be respectful of the potential client's time by keeping the call short. They will appreciate this more than you know!

If an unreliable phone system prevents you from conducting client calls, it is time to contact Reliable Voice & Data Systems! We can assist you with your search for the perfect business phone system. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and Google+!

Ways To End A Conference Call

Not sure how to end a conference call? If you can relate, you are not the only one! Continue reading to discover new ways to end a conference call.

Tie Up Loose Ends
Before you bring the call to a close, be sure to tie up any loose ends. The end of the call is an excellent time to address questions. That way, your colleagues can get clarity on specific topics covered throughout the conference call.

Plan Different Exit Strategies
They say that failing to plan is planning to fail. It is so crucial to plan different ways to end the call. To do this, take the time to jot down key takeaways and important next steps. 

Summarize The Call
Last but certainly not least, remember to summarize what was just covered on the call. This will reinforce each section of the call's agenda. At this point, it is appropriate to thank everyone for joining the call and say goodbye. 

When your phone system is preventing you from having the best conference calls possible, it is time for a change. We can help you find a phone system that makes hosting conference calls a breeze. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Tips For Having A Phone Call With A Pessimistic Person

Talking to clients on the phone regularly is a must for maintaining strong business relationships. However, this can be difficult when the client has a negative demeanor. Below are some tips that can help you have a pleasant phone conversation with a pessimistic person.

Show Empathy
If a client starts off a phone call with a complaint, be sure to acknowledge their dissatisfaction. This will help you show the client that you are empathetic to their needs. In the same breath, remember to offer up a positive solution to their problem.

Switch To A Different Topic
If the client is unhappy with your attempt to make the situation better, change the subject. There is no point in having the client dwell on the same issue. Switching a different topic can also distract the client from thinking about their current dilemma.

Be Professional
A pessimistic client may also start venting about their personal life on the phone. If you encounter this, do your best to steer the conversation towards work-related tasks. It will help remind the client that you are a business professional through and through. 

If your phone system is the reason why your clients are annoyed during calls, it is time for a new one! We can help you find the phone system that is ideal for your business. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and Google+!