Monday, October 8, 2018

Ways To Prevent Your VoIP System From Being Hacked

It seems that hackers are discovering new ways to hack into different systems--including VoIP phone systems. Do not despair! There are precautions you can take to ensure that your VoIP phone system is not vulnerable to these attacks. Keep reading to discover what they are.

Have A Separate Data Network
For starters, it is a good idea to have a data network that is separate from your VoIP phone system. Doing this makes it more difficult for hackers to infiltrate the VoIP system. In return, the VoIP system should receive fewer threats and intrusions from hackers. 

Use A Unique Password
Easy passwords are easy to remember. Nonetheless, they make it easier to hackers to get access to the VoIP system. To avoid this scenario, use a unique password that contains numbers, capitalized letters and symbols. That way, hackers will not be able to guess the password through trial and error. 

Encrypt VoIP Packets
Hackers will be very disappointed if they hack into your VoIP system, only to discover that the information is encrypted. However, this is a good thing for you! After all, if they cannot understand the encrypted data, they will have no use for it. 

If you are interested in purchasing a VoIP phone system for your business, turn to Reliable Voice & Data Systems! We can help you find the phone system that works for your budget and your business needs. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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Monday, September 24, 2018

What You Need To Know Prior To Switching To A VoIP Phone System

You may have heard of businesses switching from traditional phone systems to VoIP systems. This is due to the fact that there are plenty of aspects that make a VoIP phone system superior to traditional phone systems. Continue reading to find out what you should know prior to making this transition. 

How It Works
With a VoIP system, you can make a call with or without a phone. A VoIP phone system just requires a device such as a phone, a computer or a tablet and an internet connection. Unlike a traditional phone system, phone lines and phone numbers are not needed. 

The Advantages of VoIP
With a VoIP phone system, the advantages are endless! Most notably, VoIP phone systems can help you save money. They are very user-friendly and are perfect for businesses large and small. Last but certainly not least, they help your business stay on the cutting edge of technology. 

Additional Features
That is not all! VoIP phones also have additional features that a landline system lacks. For instance, some VoIP phone systems come with a virtual receptionist or an auto-attendant. Likewise, some VoIP systems have a functionality that transcribes voicemails into texts or emails. These exciting features prove that VoIP is the future of telephony!

Are you convinced that you need to upgrade to a VoIP phone system? If so, we can help! To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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Things A VoIP Phone System Can Do That A Traditional Phone System Cannot

A VoIP phone system can do a lot of things that a traditional phone system can't! Do you want to know what they are? If so, keep reading to learn more.

Place A Call Without A Phone
Yes, you read that correctly! It may seem impossible, but a VoIP system can make a call without a phone. This is due to the fact that VoIP calls are transmitted via an internet connection. Therefore, you can use a computer or tablet to place a VoIP call.

Make Voicemails Into Texts or Emails
Wouldn't it be nice if a phone could automatically transcribe voicemails into texts or emails? With a VoIP phone system, this is possible! That way, you can read voicemails without listening to them. 

Transfer Calls To Multiple Phones
These days, it seems as though everyone has multiple phones. This can create some confusion for your co-workers or clients. However, this dilemma is not an issue for people who have a VoIP system. They can simply transfer calls to multiple phones. This decreases the chances of missing an important call. 

Now that you know what a VoIP phone can do, you may want to dump your traditional phone system! If you think VoIP is right for your business, large or small, contact Reliable Voice & Data Systems. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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Tips For Leaving A Voicemail

Leaving a voicemail for a potential client can be nerve-racking to say the least. Do you cringe at the thought of doing this? If so, we can help take the stress out of the situation! Below are some tips that can help you leave the best voicemail message. 

Practice Makes Perfect
Like with anything else, practice makes perfect! To ensure that your voicemail does not sound rushed or awkward, write out a script and practice repeating it. Doing this will help you seem confident and prepared. 

Set The Tone
Before you touch that dial, concentrate on the overall tone of voice you will use. After all, the tone in your voice can greatly impact how the message is received. In most scenarios, it is a good idea to use a positive tone of voice that is passionate and professional. 

Concentrate On The Task At Hand
When leaving the voicemail, give the task at hand your utmost attention. To do this, you may need to block out any distractions. After all, multitasking could impede your ability to concentrate on what you are saying. 

Is an unreliable phone system making it difficult or impossible for your employees to do their jobs? If you can relate, it is time for an upgrade. Turn to the professionals at Reliable Voice & Data Systems for assistance. We can help you find a phone system that makes leaving voicemails a breeze! To learn more about our services, give us a call at (877) 385-6657 or visit our website.

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What A Cloud-Based Phone System Can Do For A Small Business

Small businesses are always looking for new ways to keep costs down. Switching to a cloud-based phone system can help you accomplish this feat. Below are some of the other benefits that you can reap from this transition.

Customizable Features
A cloud-based phone system can be tailored for your particular needs. It gives the user the ability to pick and choose from a variety of different features. That way, you can be in control of your phone system, and not the other way around. 

It is no secret that some business professionals travel for work. If this is a frequent occurrence, it is imperative to have a phone system that accommodates your lifestyle. Fortunately, a cloud-based system can be accessed at any time from a phone or a cell phone. Distance is no obstacle here!

Better Customer Service
Customer service is an integral part of any business. Did you know that a cloud-based phone system could improve your customer service? Now you do! After all, a cloud-based phone system can come with a virtual assistant or auto-attendant. This can provide better customer service because it leads incoming callers to the right department or extension. 

If you are interested in having a cloud-based business telephone system installed at your small business, turn to Reliable Voice and Data Systems. We deliver all work within budget and on time. To learn more about our services, give us a call at (877) 385-6657 or visit our website.

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The Differences Between VoIP & PBX Systems

Do you know the differences between Voice Over Internet Protocol (VoIP) and Public Branch Exchange (PBX) systems? If not, you are not alone! While they both enable you to place and receive phone calls, they achieve this through different methods. Continue reading to discover what sets them apart from one another. 

The Main Difference
A PBX system connects users via traditional telephone lines. On the other hand, a VoIP system connects users through an internet connection. It is as simple as that! 

PBX systems are comprised of phone lines, phones or a headset. Conversely, VoIP systems just require a computer or phone and an internet connection. Since PBX systems require more hardware and equipment, they are considered to be more complex than VoIP systems. 

Calling Features
When it comes to calling features, VoIP systems take the cake! It is largely due to the fact that VoIP calls can be accessed from a computer. This integration allows VoIP users to easily transfer call and transcribe voice-mails into texts. 

Not sure if a VoIP system or a PBX system would be more beneficial for your business? Do not fret! The professionals here at Reliable Voice & Data Systems can help you choose the best option. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Why You Should Not Install CCTV Security Cameras By Yourself

There are plenty of business owners out there who wear many different hats. This simply means that they handle various aspects of the business. Nonetheless, they should not attempt to install CCTV cameras. Below are some reasons why this installation process should be left to the professionals.

The Wrong Vantage Point
The placement of security cameras cannot be overlooked. If a business owner tries to install security cameras, it is very possible that they will not be placed in the best location. Instead, a professional can evaluate the business location and determine the best spots for these cameras. It is crucial to choose an area that has a good vantage point, ample lighting and is free of any obstructions.

Fall From Power
Contrary to popular belief, wireless cameras need to have a power source. The average business owner might not take this into account. On the other hand, a professional would be privy to this knowledge and therefore install the camera near an electrical outlet.

No Remote Viewing
When you purchase a remote access camera it is important to read between the lines. In other words, you need to figure out how you will view the camera footage remotely. Find out whether it is accessible from a web browser, a tablet or your smartphone. Unfortunately, a business owner could assume they can view from any of these sources, and that is not always the case. There is no point in buying a remote access camera if you can not view it on your preferred device!

If you are a business owner who wants to have CCTV cameras installed, do not take on a DIY project! Instead, turn to the professionals here at Reliable Voice & Data Systems. We can help you find the security cameras that suit your budget and your needs. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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