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Friday, July 5, 2019

Learn How To Stop Mumbling On The Phone

Mumbling is a bad communication habit a lot of people fall into. Some people may not even realize they are doing it! If you have been told you mumble when you talk, below are some tricks you can use to speak more clearly.

Sit Up Straight
Did you realize that there is a connection between posture and your speech patterns? Now you do! Instead of slouching over and mumbling, be sure to sit up straight and speak with confidence. 

Slow Down
When people are nervous, they tend to talk faster. If you usually feel anxious speaking on the phone, make the conscious decision to slow down. After all, it's not a race! 

Speak Up
Speaking too softly can also lend itself to mumbling. To avoid this, remember to speak up! That way, the person on the other end of the phone line will be able to hear you. 

We hope the tips mentioned above help you have more productive phone conversations in the workplace! If your office could use a new phone system, turn to the professionals here at Reliable Voice & Data Systems for assistance. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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What Not To Do During Your Next Phone Interview

Phone interviews can serve as a preliminary interview before the in-person meeting. To ensure that you are invited to an interview at the office, there are some mistakes you should avoid making during the call. Continue reading to find out what they are.

Taking The Call In A Noisy Place
Having a phone interview in a noisy environment can be frustrating for the interviewer. After all, they will have trouble hearing your answers to their interview questions. Conducting the interview in this manner can make the interviewee seem unprofessional. 

Not Preparing Questions Ahead Of Time
It is important to remember that the interviewee is also interviewing the company. That being said, be sure to have a list of questions to ask about the position. This will show the interviewer that you took the time to prepare for the interview. 

Not Discussing Your Salary Requirement
Some interviewees avoid the salary requirement subject altogether because they are too afraid of appearing greedy. Nevertheless, it is imperative for both parties to discuss the expected salary range. This opens the door for salary negotiations to take place in the future.

If your phone system is not allowing you to conduct phone interviews, it is time to change that! Our professionals are ready to help you find the phone system that is right for your business. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Things To Consider When Having Outdoor CCTV Security Cameras Installed

Want to take security measures to a whole new level at your business? If so, having outdoor CCTV security cameras installed can help you accomplish that goal. Below are a few things to keep in mind during the installation process.

Location, Location, Location
Installing CCTV security cameras in the most optimal places is the key to surveillance success. For the best results, a camera should be placed at the building's entrance, as well as in the parking lot. This will ensure that all of your foot traffic areas are accounted for. 

The Right Height
Businesses should have security cameras installed at approximately 10 feet high. That way, it will be high enough to capture footage of all the action. It will also be able to discern facial features of customers at that height. 

In Plain Sight
Did you know that it is illegal to conceal security cameras in certain states? Now you do! To err on the side of caution, always have CCTV security cameras installed in plain sight. 

Business owners of all kinds should have outdoor CCTV security cameras installed at their business location. Contact Reliable Voice & Data Systems for all of your video surveillance needs. To learn more about our services, give us a call at (877) 385-6657.

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VoIP Phone Features That Can Benefit A Small Business

Looking for new ways to improve your small business? If so, you are in luck! Below are some VoIP phone features that can benefit small businesses.

Call Screening Feature
The call screening feature of a VoIP phone system allows you to see who is calling. That way, you can determine whether or not you need to take the call immediately or let it go to voicemail. This will help your employees manage their time more efficiently. 

Conferencing Feature
Conferencing features are a must for those who spend their workdays attending or hosting conference calls. Advanced conferencing features let you send invitations and mute lines. These tools can help your next conference call run smoothly. 

Do Not Disturb Feature
When you will be away from your desk for an extended period of time, it is a good idea to use the do not disturb feature. Doing this will automatically send any incoming calls to your voicemail inbox. It is one less thing you need to worry about when you are going into a long meeting. 

If your business phone system is on its way out, consider purchasing a VoIP phone system. The professionals here at Reliable Voice & Data Systems are ready to help you find a phone system that is beneficial for your small business. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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How To Have Better Phone Conversations

Making phone calls in a professional setting can be stressful for some business professionals. Luckily, there are things you can do to make these calls easier. Below are some tips that can help you have better phone conversations.

Avoid Monologues
Of course, it is important for you to open the call introducing yourself. However, you do not want to make it this introduction into a lengthy monologue. It is vital to remember that this conversation is a dialogue between two people. 

Be Direct
Once the intros are out of the way, be direct about why you are calling. After all, you do not want the person on the line to be confused about the reason for the call. It will also allow them to determine if the conversation is worth continuing. 

Keep It Brief
When you call someone out of the blue, you cannot expect them to stay on the phone with you for an hour. You can be respectful of the potential client's time by keeping the call short. They will appreciate this more than you know!

If an unreliable phone system prevents you from conducting client calls, it is time to contact Reliable Voice & Data Systems! We can assist you with your search for the perfect business phone system. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and Google+!

Ways To End A Conference Call

Not sure how to end a conference call? If you can relate, you are not the only one! Continue reading to discover new ways to end a conference call.

Tie Up Loose Ends
Before you bring the call to a close, be sure to tie up any loose ends. The end of the call is an excellent time to address questions. That way, your colleagues can get clarity on specific topics covered throughout the conference call.

Plan Different Exit Strategies
They say that failing to plan is planning to fail. It is so crucial to plan different ways to end the call. To do this, take the time to jot down key takeaways and important next steps. 

Summarize The Call
Last but certainly not least, remember to summarize what was just covered on the call. This will reinforce each section of the call's agenda. At this point, it is appropriate to thank everyone for joining the call and say goodbye. 

When your phone system is preventing you from having the best conference calls possible, it is time for a change. We can help you find a phone system that makes hosting conference calls a breeze. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Tips For Having A Phone Call With A Pessimistic Person

Talking to clients on the phone regularly is a must for maintaining strong business relationships. However, this can be difficult when the client has a negative demeanor. Below are some tips that can help you have a pleasant phone conversation with a pessimistic person.

Show Empathy
If a client starts off a phone call with a complaint, be sure to acknowledge their dissatisfaction. This will help you show the client that you are empathetic to their needs. In the same breath, remember to offer up a positive solution to their problem.

Switch To A Different Topic
If the client is unhappy with your attempt to make the situation better, change the subject. There is no point in having the client dwell on the same issue. Switching a different topic can also distract the client from thinking about their current dilemma.

Be Professional
A pessimistic client may also start venting about their personal life on the phone. If you encounter this, do your best to steer the conversation towards work-related tasks. It will help remind the client that you are a business professional through and through. 

If your phone system is the reason why your clients are annoyed during calls, it is time for a new one! We can help you find the phone system that is ideal for your business. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and Google+!

How To Stop Playing Phone Tag

Getting in touch with someone who is busy all the time can be very challenging. After a while, you may find yourself playing phone tag with them. Below are some tactics you can use to put an end to this game of phone tag. 

Call At Different Times
You may not have been able to reach a client because you called them at an inconvenient time. To make sure this does not happen again, remember to call them at different times throughout the day. That way, you will increase the chances of getting them on the line. 

Leave A Message
If you are transferred to a voicemail machine, be sure to leave a message. In that message, give them a brief explanation of who you are and why you are calling them. It is always a good idea to mention your phone number at the end of the message so they can return your call.

Use Another Communication Method
When all else fails, try to contact them with an alternative method of communication. For instance, they might be able to respond quickly via an email or a text message. This simple strategy can help you set up a scheduled call with the client. 

Improving communication with your clients could make all the difference in terms of your bottom line. A top-notch phone system can help make this a reality for your business. Give us a call at (877) 385-6657 if you are interested in upgrading your business phone system.

Don’t forget to follow us on Facebook, Twitter, and Google+! 

Friday, April 19, 2019

The Benefits of Video Conference Calls

Video conference calls are becoming more prevalent in the workplace. They are especially helpful for businesses that have multiple office locations. Below are some of the benefits you can reap from conducting video conference calls.

More Interaction
On a video conference call, all of the participants will be able to see each other. This makes video calls more engaging and interactive than an audio phone call. In addition, employees will be less likely to do other work when they are on full display. 

Visual Learning
Some people identify as visual learners. In other words, they learn information more efficiently through visuals. Even if you do not identify as a visual learner, visuals help people remember the key points discussed during a video conference call. 

Connect Teams To One Another
When a business has different offices, it is important to make sure all of your employees are on the same page. Video conference calls can connect teams to one another. After all, it is the next best thing to face-to-face communication. 

A VoIP phone system can make video conference calls a reality at your business. We can help you find a VoIP phone system that addresses all of your wants and needs. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Tips That Will Help You Sound Professional On The Phone

Would you like to sound professional when talking on the phone at work? If so, you are one of many! Below are some tips that will help you do so with ease. 

Stand Up
Did you know that standing up can make you sound more energetic on the phone? Now you do! If you are the type of person who gets nervous on phone calls, standing can help quell your nerves. 

Smile
Remember to smile from ear to ear on your next phone call. Not only will smiling elevate your tone of voice, it will also improve your mood. This can take the call in a more positive direction.

Speak Confidently
It is crucial to have confidence in yourself in whatever you do. Speaking confidently on the phone will definitely get the other person's attention. They will be more inclined to believe in what you are saying when your voice exudes confidence. 

When a faulty phone system is making your business look unprofessional, it is time to change that. The professionals here at Reliable Voice & Data Systems can help you find a phone system that has everything you are looking for. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Security Measures Every Business Should Take

Attention all business owners! There are certain security measures you should be taking to protect your business. Continue reading to find out what they are. 

Safes
It is imperative for businesses to keep their cash safe and secure. This is especially important for businesses that have a lot of cash on hand. To prevent theft, be sure to keep the cash in a safe. 

Alarms
Every business should have alarms installed. That way, the business owners will be immediately alerted if someone tries to steal merchandise. In addition, it allows the local authorities to become aware of the situation.

CCTV Security Cameras
We have saved the best for last! Business owners should have CCTV security cameras installed on the interior and exterior of the business location. These cameras can capture footage of everything happening at the business in real time. 

If you are interested in having CCTV security cameras installed at your business, turn to Reliable Voice & Data Systems. We can help you find the security camera system you have been looking for. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Why It Is Important To Have Phone Calls With Clients

You may be the type of person who prefers emails over phone calls. Nonetheless, it is still crucial for you to have meaningful phone calls with your customers and clients. Below are some reasons why phone calls help strengthen business relationships.

Provide Customer Service
So many tasks have been automated in this digital day and age. Sometimes, it is important for a customer to converse with an employee at your company rather than a virtual assistant or robot. After all, a productive conversation with a real person is an example of excellent customer service. 

Solve Complex Problems
Complex problems can be difficult to hash out via email. Getting on the phone with a customer or client gives them the opportunity to describe the problem fully. That way, you can say goodbye to time-consuming email threads! 

Get Feedback
When you are on the phone with someone, it is easy to get their feedback on your product or service. In fact, they will probably give their opinion before you have the chance to ask for it! This valuable feedback can help you make your product or service even better.

If you have been looking for the right phone system for your business, we can help you find it! Turn to Reliable Voice & Data System for all of your telecommunication needs. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Ways To Reduce Your Nerves When You're On The Phone

Do you get nervous when you are talking to a client over the phone? If so, it is time to kick that habit to the curb. Below are some steps you can take to reduce your nerves when you are on an important phone call.

Get Rid Of Any Distractions
Some people can get distracted easily. If you are one of them, be sure to remove yourself from a busy environment before making a call. When this is not possible, do your best to remove all distractions from your immediate area. 

Prepare For Different Outcomes 
Remember that you may not be able to talk to the person you are looking for. It is possible that you will get in touch with their receptionist or their voicemail inbox. You should know what you will say if either of these scenarios occur. 

Ask The Right Questions
If you are able to connect with someone on the phone, be sure to ask them the right questions! You can make sure this happens by jotting down important questions prior to the call. That way, you will get the answers you need.

When your phone system is not working, it can bring your work day to a screeching halt. If you are ready to invest in a new phone system, turn to Reliable Voice & Data Systems. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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How Cloud-Based Phone Systems Have Changed The Industry

The industry of traditional telephony was disrupted when cloud-based phone systems were introduced. After all, these systems revolutionized communication for many businesses. Keep reading to find out how cloud phone systems changed everything.

Security
When it comes to any communication device, security and privacy are of the utmost importance. Cloud-based phone systems can only be utilized by people who have been given permission. Business owners can control this at their own discretion. 

Mobile Accessibility
These days, it seems that everyone is on the go. This is especially true for those who travel for work. Fortunately, cloud-based phones make this transition even easier because they are accessible from any location. 

Company Expansion
It is definitely a good sign when a company expands! When this occurs, it is imperative to have a phone system that can grow along side the company. Since a cloud-based phone can be used anywhere, the company can start to hire remote employees.

If you are interested in transitioning from a traditional phone system to a cloud-based phone system, turn to Reliable Voice & Data Systems! We can help you find the phone system you have been searching for. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Monday, April 15, 2019

How A VoIP Phone System Can Increase Productivity At Work

There are plenty of distractions in the workplace that can prevent you from getting work done. If you know this all too well, there is something you can do about it! Keep reading to discover how a VoIP phone system can boost your productivity at the office.

Less Frequent Technical Issues
Does your phone system experience frequent technical problems? If so, getting these issues fixed can take precious time out of your work day. Fortunately, a VoIP phone system will experience fewer technical issues than a traditional phone system. 

Handle Incoming Calls Efficiently
Throughout the work day, you may get swamped with an overwhelming amount of incoming calls. If this is the case for you, it is imperative to manage this calls in an efficient manner. The virtual assistant feature that comes with a VoIP phone system can direct callers to the right individual or department. 

Turn Voicemails Into Emails
If you spend your work days in long meetings, it is very possible that you are missing calls from customers or clients. It is no secret that listening to all of your voicemails can be a time-consuming activity. Luckily, a VoIP phone system can transcribe voicemails into emails for you.

Turn to the professionals at Reliable Voice & Data Systems for all of your telecommunication needs. We can help you find the VoIP phone system that is ideal for your particular business. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

Be sure to follow us on Facebook, Twitter, and Google+!

The Benefits of VoIP Hosted Solutions

VoIP hosted solutions can take a company to the next level. Businesses both large and small have taken notice of this. Below are some of the ways companies can make the most of VoIP hosted solutions.

More Economical
It is in the best interest of every business to save as much money as possible. After all, this can increase their bottom line. VoIP hosted solutions do not require you to purchase costly hardware and they can decrease your monthly phone bill.

Advanced Features
A VoIP hosted solution can come equipped with a variety of advanced features, such as a virtual assistant, voicemail, and call forwarding services. Best of all, these features are included at no additional cost to you. It is a win-win situation!

Boost Productivity
Struggling to operate your phone properly can take precious time out of your day. Conversely, a user-friendly VoIP hosted solution allows you to be more productive at work. That way, you can take back full control of your work day. 

If you are ready to switch over to a VoIP hosted solution at your business, turn to Reliable Voice & Data Systems for assistance! Our professionals can help you find the phone system you have been searching for. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Thursday, April 4, 2019

Ways To Combat Phone Anxiety

If you experience feelings of anxiety before getting on the phone with someone, you are not alone. Luckily, there are things you can do to combat phone anxiety. Continue reading to find out what they are. 

Speak Up
It is natural to speak softly when you are nervous. However, increasing the volume of your voice will help you speak with confidence. When you speak up, people are more likely to listen to what you have to say. 

Have A Positive Tone of Voice
Remember to maintain a positive tone of voice throughout the duration of the call. This is important to do even if the person on the other end of the line is frustrated. Being optimistic about the situation at hand can only make things better. 

Mind Your Body Language
Even though the person you are speaking to will not be able to see you, body language can still have an impact on the conversation. It is a good idea to stand up whenever possible during phone calls. This will help you improve your posture. 

When your business phone system is so complicated to use that it gives you anxiety, it is time for a change. Our experts can help you find a phone system that is more user-friendly. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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How To Enunciate On The Phone

Do people often have a hard time understanding you on the phone? If so, it is possible that you are not enunciating words properly. Keep reading to learn how to enunciate when talking on the phone.

Pronounce Each Syllable 
One sure-fire way to improve your enunciation is to pronounce each syllable of a word. Doing so will allow you to slow down your speech and concentrate on your diction. This is especially good advice if you tend to be nervous on phone calls. 

Look At Yourself In The Mirror
If you are still having trouble with your pronunciation, look at yourself in the mirror while talking. This exercise will let you see exactly what your lips, tongue and jaw do when you enunciate words correctly. Speaking clearly will become second nature to you when you practice this on a regular basis. 

Hire A Speech Coach
In the event that you have tried the techniques above and are not happy with the results, you can always hire a speech coach. A expert in this field will be able to pinpoint specific areas for improvement. They can help take your communication skills to the next level.

It is also possible that your business phone system is the reason why other people cannot hear you! If that is the case, turn to Reliable Voice & Data Systems for all of your telecommunication needs. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Advice For Looking Professional On Video Calls

Do you have an upcoming video call on your work calendar? If you can relate, you will want to make sure you look your best! Below are some tips that will help you present yourself in a professional manner on the call.

Dress For Success
Since the participants of the call will be able to see you, it is crucial to dress for success. Wearing professional attire can allow you to feel more confident. When you look good, you feel good!

Select A Neutral Background
It is also important to note that the other people on the video call will be able to see your surroundings. Therefore, do your best to have a neutral background. That way, people will not get distracted by it.

Make Sure You Have Good Lighting
Good lighting is a must for all video calls. After all, the point of a video call is to be seen! It is a good idea to steer clear of fluorescent lights whenever possible. 

A VoIP phone system can help you have video conference calls with ease. The experts here at Reliable Voice & Data Systems can help you find a VoIP phone system that is perfect for your particular business. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

Be sure to follow us on Facebook, Twitter, and Google+!

Tips For Having More Efficient Phone Calls

Have your client calls been all over the place lately? If so, do not panic. Below are some tips that will help you have more efficient phone calls at work.

Send Them An Email About The Call
There are instances where a phone call is not needed at all! Sometimes, an email is all you need. When an issue can be resolved via email, it will save time for both parties involved. 

Establish An Objective
If you have come to the conclusion that you still need to have a call with them, establish a specific objective for it. That way, you will be focused on a goal and know exactly what you need to discuss. The phone call should end when the objective of the call has been met. 

Set Time Constraints
Prior to the call, be sure to set a time limit. For example, let your client know that you are available for a one hour call at a particular time. This can prevent the call from taking an excessive amount of time out of your work day.

A faulty business phone system will only make it harder to have productive conversations with your clients. The professionals here at Reliable Voice & Data Systems are ready to help you find the ideal phone system. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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How To Improve Your Cold Calling Skills

A day full of cold calling is normal for a sales representative. Nonetheless, it can still be nerve-wracking to pick up the phone and call someone out of the blue. Below are some tips that can help you put your nerves aside and step up your cold calling game.

Make An Opening Statement
It is imperative to craft a strong opening statement prior to making the call. This will help you grab the caller's attention from the beginning of the conversation. Say something to the potential customer that will leave them wanting more information.

Have A Script Prepared
Do not just try to improvise the rest of the call! Having a script prepared can help you outline all of the benefits the caller could reap if they invest in your product or service. However, the script should be used as a framework for the call and should not be read verbatim. 

Practice Makes Perfect
The expression practice makes perfect definitely applies when it comes to cold calling! It can be discouraging if you haven't made a sale in a while, but it is still important to keep making calls. Think of each call as a new learning experience.

Is your business phone system hindering your ability to reach out to prospects? If you can relate, trust the professionals at Reliable Voice & Data Systems to help you find a new phone system. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Customer Service Phrases To Use On The Phone

It is no secret that certain phrases can catch a customer's attention. Are you a customer service representative looking to improve your vocabulary? If so, keep reading to learn new customer service expressions.

I Am Happy To Help
After asking the caller about what they need, it is always a good idea to answer with "I am happy to help you with that." By using a positive word like happy, you are already putting the them in a better mood. This phrase can also help you build a relationship with the customer.

I Will Send You An Update
There may be times when you will not be able to assist the customer on the phone. In these cases, let the customer know that you will look into the matter and send them an update. Be sure to give them an exact time or date when they should expect to hear from you.

Thank You For Your Feedback
At the end of the call, remember to thank the person for calling and for giving their feedback. If this one customer had an issue with your product or service, it is possible that other customers are dealing with it as well. Not only will this feedback allow you fix an existing problem at your company; it will also help end the call on a positive note.

When your business phone system is holding you back from having the best phone calls possible, it is time to invest in a new one. We can assist you on your search for the perfect phone system. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

Be sure to follow us on Facebook, Twitter, and Google+!

Monday, April 1, 2019

How To Get The Most Out Of A VoIP Phone System

More and more businesses are switching to over to VoIP phone systems. VoIP phones can take your business to the next level if you know how to use them to their fullest extent. Below are some tips that will help you accomplish that goal. 

Pick The Right Plan
Whenever you are making a big purchase, it is imperative to do your research. The same rules apply when picking a plan for a VoIP phone system. Be sure to choose a VoIP plan that will be able to handle your call volume. 

Have A Fast Internet Connection
Since VoIP transmits voice data over the Internet, make sure your Internet connection is up for the challenge. Neglecting to do so will only result in complications. This can be avoided if you invest in a high-speed broadband Internet connection.

Invest In Hardware
It is possible that your current phone system can incorporate VoIP technology. However, this is unlikely if you have an older phone system. Our expertise can help ensure that you do not overspend on hardware. 

If you are intrigued by the idea of having a VoIP phone system installed for your business, turn to the professionals here at Reliable Voice & Data Systems. We can help you find one that is right for your business needs. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

Be sure to follow us on Facebook, Twitter, and Google+!