So you’ve finally made the switch from a traditional phone system to a VoIP system. You’re experiencing cheaper monthly bills, more options and features, and improved call quality. However, the quality of a phone call can always be improved, especially for businesses.
Headsets Are Key
Whether you’re using a VoIP telephone or the program on your computer, many businesses will use headsets to make calling easier and hands-free. Lower quality headsets can affect the quality of the phone call and should be avoided altogether. Look for high quality headsets that are noise cancelling for the best listening experience. Wired headsets are also preferred over Bluetooth.
Direct the Traffic
Depending on your internet package, you will have a specific amount of bandwidth. The more people making calls, connecting devices, and using the internet, the lower the audio quality will be. The internet usage should be used for work specific tasks only, to reduce the amount of traffic. Otherwise, call up your internet provider and ask to increase the amount of bandwidth you receive.
Unnecessary Interference
VoIP telephones have great audio quality, but some can experience interference. The normal VoIP phone will run at 2.4 GHz, while others run at 5.8 GHz. Phones that run at 5.8 GHz tend to experience the most amount of interference. Opt for a 2.4 GHz phone to avoid any interference whatsoever.
Switching to a VoIP phone system in combination with these tips will help you achieve the best overall audio quality for your business. If you’re looking to switch to VoIP, contact the experts at Reliable Voice & Data Systems. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.
Don’t forget to follow us on Facebook, Twitter, and Google+!
No comments:
Post a Comment