Signs You Need To Switch From A Traditional Phone System To VoIP

Attention business owners! Do you want to stay on the cutting edge of technology and have an advantage over your competitors? If you answered yes to either or both of these questions, making the transition from a traditional phone system to a VoIP phone system can help you accomplish both of these goals. Below are some tell-tale signs that your business could benefit from a VoIP phone system.

Rapid Business Grow and Expansion

When a business is growing and expanding at a rapid pace, you may find yourself constantly purchasing phone equipment for new employees. However, this is not necessary with a VoIP system. This is due to the fact that VoIP systems are cloud-based, so it eliminates the need to buy new phone equipment. 

Remote Workers

There are plenty of companies out there that employ remote workers. When there is a problem with a traditional phone system, remote workers will not be able to communicate with their colleagues who work in the physical office. Luckily, this is not an issue with VoIP phone systems. Remote workers will be able to access the VoIP phone system on a mobile phone from virtually any location. This will ensure that you can always communicate with your employees, even if they are across the country.

Cost Savings

Business owners might be spending too much on equipment, cell phones and international phone calls. It does not have to be this way. A VoIP phone system can help businesses of any size save money. That is always a good thing!

Is it time for your business to make the switch from a traditional phone system to a VoIP phone system? If you can relate, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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How To Handle VoIP Issues

When something goes wrong with a VoIP phone system, it is crucial to get the system back up and running as soon as possible. This is especially true for sales organizations that rely heavily on phone calls to conduct business transactions. Below are some of the most common VoIP issues and techniques you can use to troubleshoot them. 

If your VoIP system is working properly, the packets will be delivered in the right sequence. When a VoIP system malfunctions, the packets are transmitted in the wrong order and the calls are hard to hear. This is phenomenon is referred to as network jitter. To resolve the problem, make sure you have enough bandwidth for your particular business needs. 

Have you noticed that your calls drop out all at once? If you can relate, you have experienced packet loss. This occurs when the jitter buffer is inundated with calls. In this scenario, a weak wireless connection or a circuit failure could be the main culprit. To combat this, document and examine these bursts. Doing so will help you discover the true cause of the problem. 

When you are unable to make outgoing calls, it could be due to an overwhelmed server or connectivity issues. To get to the bottom of it, look at one of the calls that failed during this time. That way, you will be one step closer to identifying the problem at hand. 

If you have tried all of these methods and your VoIP phone system still is not working, turn to Reliable Voice & Data Systems. We provide total peace of mind with our unlimited quality technical support. If you are interested in our services and want to learn more, give us a call at (877) 385-6657 or visit our website.

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How To Create Your VoIP Infrastructure

If your business is switching to a VoIP phone system, it is important to make sure you have the right infrastructure for it. Not sure where to begin? Do not worry! We are the experts who can walk you through the process. Keep reading to learn more about setting up your VoIP infrastructure.

• It is important to choose the service-oriented architecture (SOA) that can coordinate with your business communications, processes and applications. When this is done properly, it is referred to as communications-enabled business processes (CEBP).
• Next, you will need to settle on the right IP gateway for your business needs. The appropriate IP gateway will have the ability to transfer videos and data to VoIP users. In addition, it establishes a connection between your VoIP phone system and other phone systems. 
• Redundancy usually has a negative connotation. This is not the case when it comes to your VoIP infrastructure! In fact, redundancy within the network makes it possible for users to gain access to login credentials. In the event of a system failure, the secondary components of your VoIP infrastructure will kick into high gear and take over.
• Finally, make sure your VoIP infrastructure is compatible with mobile phones. That way, your employees will be able to send and receive phone calls, write messages and join video conferences right from their mobile phone. After all, mobile phones are the next big thing in business communications. 

Could your business could benefit from having a ​VOIP ​phone system? If so, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and Google+!