Remedies For Common VoIP Problems

If you rely on a VoIP phone system to make sales, you know how important it is to have good call quality. Do not fret if you are experiencing poor call quality! There are certain things you can do to remedy common VoIP problems. Continue reading to find out what they are. 

Audio Jitter
In a VoIP phone system, the audio packets are delivered in packets. When these audio packets are sent in the incorrect order, it results in jitter. Jitter can create poor sound quality or an echo. To prevent this from happening, you can have a jitter buffer installed. 

Network Problems
Outdated routers and modems are major culprits of poor call quality. This is due to the fact that old phone equipment was not built to handle VoIP connections. In the end, it can lead to bad sound quality and dropped calls. You can solve this dilemma by updating or replacing the network hardware. 

A Poor VoIP Connection
It is no secret that VoIP calls require a strong internet connection. When your bandwidth is stretched too thin, call quality will take a hit. Luckily, internet connectivity issues can be remedied by switching to a larger plan with your provider. 

If troubleshooting your VoIP issue has not solved the problem at hand, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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