Tips For Enhancing Communication Within A Small Business

There is no denying that effective communication is essential for a small business. If you are a small business owner, you know this all too well. If you are interested in learning how to enhance the communication within a small business, continue reading. 

Make the Most of Meetings
In the business world, time is money. Therefore, be sure to use meetings wisely. No employee wants to sit through an unorganized meeting. To prevent this from happening, plan the agenda of the meeting in advance. When you cut down on the fluff, it will help you communicate in a more precise and concise manner.

Listen Up

It may seem ironic, but listening to what other people have to say can make you a better communicator. However, this is can be easier said than done when there are so many distractions around you. To focus on the speaker, you might have to close the door to your office or turn off your email notifications. That way, you can give the speaker your undivided attention.

Utilize Feedback

Small businesses may receive feedback from employees or customers on a daily basis. This is especially true in the age of social media, where anyone can go online and leave a review for your business. It is important for small business owners not only to listen to the feedback they receive, but to actually implement these changes. This is another example of how active listening can lead to better communication. 

Is improving communication within a business your ultimate goal of 2018? If so, turn to Reliable Voice & Data Systems. We have a variety of phone systems that will take your internal and external communication to the next level. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and Google+!

How To Make Telephone Calls More Efficient

There are plenty of companies out there that rely heaviliy on phone calls to conduct business. Here at Reliable Voice & Data Systems, we are experts at phone system installations. You could say we know a thing or two about how to have the best phone call possible! Keep reading to learn more about making your phone calls more efficient.

Plan Ahead
They say when you fail to plan, you plan to fail. Do not let this happen to your next call with a client! Instead, do your homework and plan the structure of the call in advance. That way, you will have a framework to follow. It is also vital to plan for any questions your client may have for you. After all, it is better to be safe than sorry. 

Establish A Goal
At the beginning of every client call, it is crucial to set a goal or objective. This may seem like a simple thing to do, but you might be surprised how many people forget to set a goal for a call. Setting this expectation will keep your audience focused on the overarching theme instead of the insignificant details.

Be Concise and Precise
Time is a very precious thing. Therefore, you should not ramble and go off on a tangent during a phone call. That could potentially waste your time and your client's time. It is better to be concise and precise. If necessary, set a hard stop with your client. This can help you accomplish the ultimate goal, while also limiting time spent on a call. In this scenario, both parties benefit.

Knowing how to conduct a proper business phone call is of the utmost importance. When there is a technical issue with your current phone system, your calls will not go as smoothly as you would like. To avoid this, turn to Reliable Voice & Data Systems. We can help you find the phone system that is right for your particular business. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and Google+!