Tips For Cold-Calling

If you are in sales, you know how difficult cold-calling can be. This is especially true if you make cold calls on a consistent basis. Below are some tips that will help you up your cold-calling game.

Rehearse Prior To The Call

It always a good idea to prepare before making any cold calls. To do this, record yourself having a mock call with a prospective call. Listen to the recording and see if there are things you could improve upon. Be sure to use that constructive criticism on your next client call. 

Personalize Each Call

No one wants to get a call from someone who is just reading script. To prevent yourself from falling into this trap, personalize each call you make. Prospective clients will be more inclined to listen to when you tailor the call to their wants or needs. 

Maintain A Positive Tone Of Voice

When you are talking to a client on the phone, it is important to not sound nervous or arrogant. Instead of coming off too timid or too confident, maintain a positive tone of voice. People are more apt to warm up to someone who is enthusiastic about what they are selling.

If your traditional phone system is making it difficult to make or receive calls, it is time for an upgrade. A VoIP phone system can help your business stay on the cutting edge of technology. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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How Businesses Can Save Money By Investing In Technology

They say you have to spend money to make money. Businesses should approach technology with this motto in mind. Investing in the right technology for your particular business can pay off in a big way. If you are looking for new ways to increase your bottom line, keep reading!

Go Digital

Are you tired of all of the paper clutter surrounding your desk? If so, it is time to go digital! Not only is this a benefit to the environment, it is also good news for your wallet. When you go paperless at work, you will stop spending money on paper and ink.

Cloud Storage

Some people are reluctant to go digital because they are not sure how they will securely store their data. Luckily, it can be stored in the cloud! The cloud allows you to put all of your data in one place. In doing so, it can erase the need to physical storage folders and file cabinets. 

VoIP Phone System

One of the best things you can do to keep costs down is to invest in a VoIP phone system. It will be cheaper than ever to communicate with your clients, no matter where they are. This is due the fact that VoIP allows you to make long distance calls for free. This can help you save on travel costs you would have spent to meet with clients in person. 

Do you think a VoIP phone system is the right cost-effective solution for your business? If so, turn to Reliable Voice & Data Systems. We can help you find the VoIP phone system that suits your needs and your budget. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Reasons Why You Should Choose VoIP Over A Landline

When it is time to invest in a new phone system, it is the perfect opportunity to stay on the cutting edge of technology. That is just one of the reasons why you should choose a VoIP phone system over a landline phone. Keep reading to discover why VoIP phone systems can be more beneficial than traditional phone systems.

Long Distance Calling
Back in the day, international calls made on a traditional phone system could cost you an arm and a leg. Fortunately, the same cannot be said for VoIP international calls! That's right, you can make long distance calls for free using a VoIP phone system. There are no additional fees because the call is transmitted via the internet. It is no secret that VoIP stands for Voice Over Internet Protocol. 

Local Phone Number
VoIP phones also give you the option of having a local number. Simply put, a local number would allow people to call your local number, regardless of your physical location. This is a gret benefit for people who travel internationally for work.

Easy To Use
Some traditional phone systems are complicated and hard to use. VoIP phone systems were designed with you in mind. In other words, they are built to be user-friendly. It should not take long for your employees to adjust to the new phone system. A short transitional period is good for your employees and your clients. It's a win-win situation! 

If a VoIP system is something that your business could benefit from then it’s time to cancel your phone service! When you decide to make the switch from a traditional phone system to VoIP, contact Reliable Voice & Data Systems. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Nonverbal Communication Tips for Video Calls

Do you spend your work days prepping for conference calls? If this strikes a chord with you, you will want to keep reading! Find out what nonverbal communication tips you should keep in mind during video calls. 

Make Eye Contact

It is always a good idea to look directly into the camera. By making eye contact with the lens of the camera, the viewers on the other end will feel as though you are looking right at them. This is an important step because making eye contact with your audience is a way of establishing trust. 

Maintain Good Posture

Since you will be on display during the video call, it is vital to be aware of your posture. Do not slouch or hunch over. After all, poor posture can send the message that you are not enthusiastic or engaged. Maintaining good posture allows you to come across as confident. 

Dress Professionally

They say you should dress for the job you want, not the job you have. The same ideology applies to hosting a video call! Be sure to dress professionally. You can accomplish this by choosing clothes that are suitable for your workplace. In addition, steer clear of flashy clothing that could distract the viewers of the video call. 

If your video conferencing technology is not up to speed, it is time to invest in a VoIP phone system. VoIP will allow your employees to communicate with each other via video conferencing, cell phone connectivity, and call forwarding. Reliable Voice & Data Systems is the premier resource for telecommunications support for both large and small businesses. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Factors To Consider When Buying A CCTV Security System

With so many surveillance options to choose from, you may not know where to start! Do not allow the sheer number of CCTV cameras to overwhelm you. We can help you narrow down the search. Below are some features you should consider when buying a CCTV security system for your business.

The Type of Camera
One of the first things you should take into consideration when purchasing a CCTV security system is the type of camera you want. The 3 different models of cameras include bullet cameras, dome cameras and pan-tilt-zoom cameras. Bullet cameras are rectangular, dome cameras are circular, and PTZ cameras can be accessed remotely to change the depth of vision. 

Interior/Exterior Cameras
It is also important to distinguish if you need interior or exterior cameras. After all, cameras are either designed for indoor use or outdoor use. If you are looking to buy a camera for the exterior of your business, make sure that it is weatherproof. That way, the camera will be able to withstand the elements. 

Audio Recording Capabilities
Did you know that some security cameras also have audio recording capabilities? Now you do! If you would like to see and hear everything that occurs at your business, choose a security system that can capture sound. 

Every business should take necessary security measures whenever it is possible. When you’re in need of reliable CCTV security cameras, contact Reliable Voice & Data Systems. To learn more or to schedule an appointment, give us a call at (877) 385-6657. 

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Reasons Why VoIP Calls Are Superior To Traditional Calls

Simply put, VoIP phone calls are better than traditional phone calls. You might be wondering why VoIP calls are a step above the rest. Continue reading to discover what features make VoIP calls stand out.

More Affordable

When it comes to any business expense, cost is always a factor. Fortunately, VoIP phone systems are more affordable than traditional calls. This is due to the fact that VoIP calls can be made via the internet. After all, VoIP stands for Voice Over Internet Protocol!

Conference Calls

It is not uncommon for a business to have multiple offices across the country. Effective communication between these offices is made possible with the use of conference calls. These conference calls are easier to coordinate because they can be accessed online. This is especially beneficial for companies who want to stay on the cutting edge of technology. 

International Calls

Do you do business internationally? If you can relate, a VoIP phone system is a must. VoIP international calls are free! The same cannot be said for calls on a traditional phone system.

If a VoIP system is something that your business could benefit from, it is time to cancel your phone service! Contact Reliable Voice & Data Systems today to schedule a free estimate. Give us a call at (877) 385-6657.

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Remedies For Common VoIP Problems

If you rely on a VoIP phone system to make sales, you know how important it is to have good call quality. Do not fret if you are experiencing poor call quality! There are certain things you can do to remedy common VoIP problems. Continue reading to find out what they are. 

Audio Jitter
In a VoIP phone system, the audio packets are delivered in packets. When these audio packets are sent in the incorrect order, it results in jitter. Jitter can create poor sound quality or an echo. To prevent this from happening, you can have a jitter buffer installed. 

Network Problems
Outdated routers and modems are major culprits of poor call quality. This is due to the fact that old phone equipment was not built to handle VoIP connections. In the end, it can lead to bad sound quality and dropped calls. You can solve this dilemma by updating or replacing the network hardware. 

A Poor VoIP Connection
It is no secret that VoIP calls require a strong internet connection. When your bandwidth is stretched too thin, call quality will take a hit. Luckily, internet connectivity issues can be remedied by switching to a larger plan with your provider. 

If troubleshooting your VoIP issue has not solved the problem at hand, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Steer Clear Of These Phone Interview Mistakes

In the business world, first impressions matter. Job applicants can make a positive first impression by steering clear of common phone interview mistakes. Keep reading to discover what you should not do when speaking to a potential employer.

Calling From A Noisy Location
Do not conduct a phone interview when you are in public or driving. After all, public spaces and highways can add unnecessary background noise to the call. It can even be viewed as unprofessional to have the call in either of these settings. To avoid this, make sure you are in a quiet place for the phone interview. 

Rambling During The Introduction
It is common for interviewers to ask interviewees to describe themselves. Some applicants will answer this question by rambling on about themselves. Not only can this take up a lot of time, it can also indicate a lack of preparation for the phone interview. Instead, the introduction must be short, sweet and to the point. It should illuminate why the candidate would be a good fit for the position and the company. 

Not Asking Questions
Some job seekers expect to only answer questions during a phone interview. However, this is a major faux pas! Candidates should use the phone interview as an opportunity to interview the company. Prior to the phone interview, job applicants should write a list of questions they want to ask the interviewer. That way, they can decide if the role is right for them.

Is an outdated phone system making it difficult or impossible for your employees to conduct phone interviews with candidates? If this strikes a chord with you, it is time to upgrade your business phone system. Reliable Voice & Data Systems is the premier resource for telecommunications support. We can help you find the phone system that works for your needs and your budget. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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How To Use Mobile VoIP To Your Advantage

Do you have a mobile VoIP phone? If so, it is very possible that you are not utilizing it to its fullest extent. Continue reading to discover new ways to use it to your advantage. 

Access VoIP Via Cellular or WiFi Networks

When it comes to VoIP mobile phones, they can be accessed through cellular networks or WiFi networks. This is advantageous because you have two options to choose from. If it is not possible to access a cellular network, you can connect to a WiFi network instead. It is important to make sure that the WiFi network you are connecting to is a trusted and secured network. 

Transmit Mass Voice Messages

Has there ever been a situation where you needed to send out a voice message to multiple people all at once? If you can relate, you know how tedious it can be. Fortunately, a mobile VoIP phone can make this process much easier. A mobile VoIP phone can transmit a voice message to the masses. Just record your voice message and choose the contacts that it should be sent to. It is as simple as that!

Perform Voice-Activated Commands

Wouldn't it be nice if your phone could perform tasks without pressing buttons? With a mobile VoIP phone, that scenario is a possibility! Instead of typing on the keys of the phone to make a call, you can ask the phone to dial the number. This voice-activated feature is especially helpful for people who are always multi-tasking.

Are you interested in investing in mobile VoIP phones for your employees? If so, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Tips For Leading A Conference Call

If you are looking for a way to impress your boss, leading a conference call can help you accomplish that goal. There are certain guidelines you should follow when doing so. Keep reading to find out what they are. 

Prepare For The Call 

Do not expect to get on an important conference call and just wing it. Instead, you should prepare thoroughly for this meeting. To do so, create an agenda for the call. Not only will this assist you organize the call into different sections, it will also let the participants of the call understand the flow and structure of the call. Furthermore, do extensive research on the topic at hand. It is better to be safe than sorry. 

Establish Conference Call Etiquette

At the beginning of the call, it is a good idea to establish proper conference call etiquette. Let all the participants know that they should mute their line. This will eliminate the possibility of hearing distracting background noises, such as typing. In addition, advise participants to unmute their line and state their name if they have a question. Last but not least, do not talk while someone else is talking. Talking over someone could be interpreted as rude.

Engage With The Participants

It is easy to assume that the leader of the call will do all of the talking. However, this is not the case! In order to have a successful call, the leader of the call should also welcome comments from the participants. This will make the call more interactive for both parties. Effective communication is a two-way street that requires both speaking and active listening. 

If an outdated business phone system is holding you back from having a productive conference call, it is time for an upgrade! We can help you find the phone system that is right for your particular business. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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How VoIP Can Make Your Office Smarter

These days, smart technology is all the rage. Smartphones and smart homes seem to be everywhere. Did you know that a VoIP phone system could make your office smarter? If not, continue reading to find out how. 

What Smart Technology Is
If you have never heard of smart technology, do not fret. We are here to set the record straight! Smart technology has the capability to learn your habits and adjust settings accordingly. For example, a smart thermostat could learn what your temperature preferences are and modify it throughout the day. This is advantageous for the business owner because it is one less thing to think about.

How Smart Technology Can Be Used At Work
One of the benefits of smart technology is the ability to access it remotely. This is perfect for a business owner who travels often. After all, the business owner will be able to manage the VoIP phone system from any location. As long as there is an internet connection, a VoIP phone system can be monitored in real time. Cloud-based technology makes all of this possible. 

A cloud-based VoIP phone system might be the smartest move for your business. When you’re ready to start saving money and want to step into the future of communication, contact the experts at Reliable Voice & Data Systems. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Common Security Camera Mistakes To Avoid

Investing in CCTV cameras is a step towards better security measures for a business. However, these security cameras will not give you the protection you need if they installed inefficiently. Below are some tips and tricks to help you avoid common security camera installation mistakes.

Concealing Cameras

This may seem like an obvious suggestion, but it is still worth mentioning. When cameras are hidden, they cannot be seen by potential intruders. Therefore, they are more inclined to follow through with the intrusion. Cameras that are not concealed could deter intruders from entering because their every move is documented in the video footage. 

The Wrong Vantage Point

CCTV security cameras should always be installed in the best location with the most optimal positioning. Unfortunately, this does not always happen. For instance, a camera could be installed in an area that has low foot traffic or is in the line of direct sunlight. Cameras should be installed in high traffic areas that cannot be obstructed by various weather conditions. 

An Easy Password

Some CCTV cameras can be accessed remotely via the internet and a password. Do not fall into the trap of creating a password that is predictable and easy to remember. For insistence, you should never choose the words password or admin for the password. After all, hackers will try these passwords to enter the system. 

All businesses should look to install security cameras to give the owners and upper management some peace of mind. When you feel it’s time to install security cameras in your place of business, contact Reliable Voice & Data Systems to schedule a free estimate. Give us a call at (877) 385-6657.

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How Cloud Technology Has Influenced Every Day Life

In this day and age, there is no denying that cloud technology has seeped into every day life. It looks like cloud technology is here to stay! Keep reading to see how cloud technology has disrupted different industries. 

Surveillance Cameras

Homes and businesses alike can have exterior and interior surveillance cameras. Back in the day, the footage from these cameras was kept on physical tapes or discs. That is not the case anymore! Footage from security cameras can be uploaded directly to the cloud. 

Cyber Security

Now more than ever, hackers are out to steal sensitive customer information or data from companies. Even well-known businesses have been targeted by hackers. That is why companies both large and small are investing in cloud-based cyber security solutions. 

Cloud-Based VoIP Phone Systems

Last but certainly not least, cloud technology has revolutionized VoIP phone systems. If you are a business owner who is interested in having a cloud-based VoIP phone system installed, you have come to the right place! We can help your business stay on the cutting edge of technology.  To learn more or to schedule a free estimate, give us a call at (877) 385-6657. We deliver all work within budget and on time.

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How To Transition To The Cloud For A VoIP Phone System

Change does not have to be as scary as it seems! This is especially true when transitioning to the cloud for a VoIP phone system. Below are a few steps you can take to make it a smooth transition.

Secure The Right Amount of Bandwidth

There is nothing worse than having a cloud-based VoIP phone system installed and then discovering that you do not have enough bandwidth to support it. Do not let this happen to you! You can avoid this scenario altogether by investing in a separate internet circuit that is solely for your cloud-based VoIP phone system. This will help ensure that you have plenty of bandwidth dedicated to it. 

Choose A Compatible Firewall

Safety and security should always be top of mind when it comes to your business. That is why it is so vital to have firewalls installed whenever possible. To cover all of your bases, make sure that the firewall you installed is compatible with your VoIP phone system. You may experience a period of trial and error to find the best firewall for your new VoIP phone system.

Are you ready to transition from a traditional phone system to a cloud-based VoIP phone system? If so, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Tips For Motivating Workers This Summer

When the weather is nice, it is very possible that your employees are daydreaming about a day at the beach. Fortunately, there are certain tactics you can implement to prevent a decrease in productivity this season. Continue reading to learn about different ways to keep employees focused and motivated this summer. 

Have A Contest
There is no better way to motivate employees than with an exciting contest! Your employees will be compelled to work hard when there is a desirable prize on the line. Contests tend to work especially well for sales organizations or sales departments. After all, it is a win-win situation for the company and the winner of the contest!

Embrace The Great Outdoors
Instead of keeping your employees cooped up in the office all day long, allow them to go outside. Whether it is for a quick break or a team bonding lunch, embracing the great outdoors can energize employees. This is proof that getting a breath of fresh air can make all the difference.

Offer Time Off
Giving employees time off during the summer may seem counterproductive. However, all work and no play can make your employees feel burnt out. Encouraging employees to take a vacation this season can lead to a better work/life balance. When employees return from their trips, they will feel refreshed and ready to work. 

We hope that these tips will keep your employees inspired this season. Since the summertime can be a slow season for some businesses, it might be the right time to invest in a new phone system. If this rings true for you, turn to Reliable Voice & Data Systems. To learn more about our services, give us a call at (877) 385-6657.

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The Benefits Of Having A Headset

Do you have multiple lengthy phone calls during the work day? If you can relate, you know how tiring it can be to hold the phone to your ear for an extended period of time. Luckily, using a headset at work can solve this problem. Below are some of the other benefits you can reap when you utilize a headset.

The Ability To Multitask

Wearing a headset allows both of your hands to be free. This is beneficial because you will be able to multitask. For example, you could be on a phone call and have the ability to type or take notes by hand. This could lead to an increase in your productivity. 

Less Muscle Tension

Holding a phone to your ear for a substantial amount of time can be uncomfortable. However, it goes beyond being an inconvenience. It can actually lead to more muscle tension in your shoulders, neck and back. Fortunately, a headset users tend to experience less muscle tension in the aforementioned areas.

Better Sound Quality

One of the most important aspects of a phone call is the sound quality. Headsets tend to have better quality speakers, which make it easier to hear the person you are conversing with. Best of all, there are noise-cancelling headsets that counteract background noises. This is especially advantageous for those who work in noisy work environments. 

If you have just invested in headsets and need an upgraded phone system to match, turn to Reliable Voice & Data Systems. We offer competitive rates, exceptional services and we utilize only the highest quality equipment. To learn more about our services, give us a call at (877) 385-6657.

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