Instances When A Phone Call Is Better Than An Email

There are a myriad of ways to communicate with colleagues and clients. However, this fact is often overlooked and taken for granted. The next time you are about to send an email, ask yourself if a phone call would be a better method of communication for the situation at hand. Keep reading to find out when you should pick up the phone instead of drafting up an email. 

You Need To Apologize

If you made a mistake and need to apologize to someone, a phone call will make the apology seem more sincere. After all, it will allow the person on the receiving end to hear you actually say sorry. It is easier to convey emotion and tone over the phone as opposed to an email. 

There Are A Lot Of Unanswered Questions
Let's be serious--who wants to receive an email that has a plethora of questions? When a person is confused and has a lot of questions to ask, a phone call is more appropriate than an email. Getting on the phone to tackle these questions will be a time saver for both parties. It is a win-win! 

It Is Of The Utmost Importance

When you have a really important matter to discuss with someone, resist the urge to send out an email about it. Instead, call that person to have the conversation. A lot of people have unread emails or only check emails at certain times of the day. A phone call, on the other hand, is something that must be answered and dealt with in real time.

Every business needs a reliable phone system. We specialize in helping businesses select the right phone system. When it’s time to switch to a new phone system, contact Reliable Voice & Data Systems. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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