Tips For Calling International Clients

In this digital age, it is easier than ever to do business with clients who are scattered throughout the world. Are you responsible for communicating with international clients? If you can relate, below are some tips that will help you make the most of these international phone calls. 

Take Time Zones In Account

If you are trying to coordinate a call with an international client, it is crucial that you are aware of what time zone they are in. If you disregard this piece of advice, you could potentially call them at the wrong time or miss the scheduled call altogether. Not only can this be embarrassing for you, it can also put a damper on the relationship. When scheduling a call with the client, make sure it is a time that falls into normal business hours for both parties.

Do Not Get Lost in Translation

Speaking another language to a client can make things tricky. The last thing you want to do is insult an international client because something gets lost in translation. You can prevent this from occurring by being direct as possible. Do not use flowery language, slang or expressions that could be misconstrued over the phone. 

Be Aware of Cultural Differences

Even when talking with an English-speaking client, it is important to be aware of cultural differences. That is why it is so important to do your research prior to hopping on a call with an international client. Understanding their customs and traditions can help you establish a positive business relationship with them. 

If your phone system is not equipped to handle a large volume of international phone calls, it is time for an upgrade. At Reliable Voice & Data Systems, we are dedicated to helping our clients find the right business phone system. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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