The Impact Mobile Phones Have Made On Communication

Mobile phones have become such an integral part of life in this day and age. In fact, it is hard to think about life without them! Continue reading to learn more about the impact mobile phones have made on communication.

Phone Calls

When mobile phones were initially introduced, their main purpose was to send and receive phone calls from any geographic location. This revolutionized the way we communicate because people could take these phones with them as they traveled. Connecting with another person has never been easier! 

Smartphones

Mobile phones have become so advanced that they are used for much more than just making phone calls! They became so intelligent that they earned the name Smartphones. These phones allow you to access the internet, your email inbox, and social media apps. 

Advantages

The advantages of a mobile phone or a smartphone are endless! You can make calls, send emails, and connect with your friends on social media all from one place. It is like having your own personal assistant with you at all times!

We understand how mobile phone systems have transformed communication as we know it. If your business is in need of a new mobile VoIP phone system, turn to Reliable Voice & Data Systems for assistance. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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A Modern Phone System Could Help Modernize Your Business

Do not let an archaic phone system hold your business back from reaching its full potential! If your business phone system is from another era, now is the time to change that. Keep reading to find out how a modern phone system can help modernize your business.

New Technology

It can be exciting to bring new technology into the workplace. A modern phone system is bound to have the latest and greatest technology available. Use this opportunity to track and analyze incoming calls.

Advanced Features

When you invest in a modern business phone system, you will also have access to advanced features. For instance, Caller ID can quickly put callers in touch with the department or individual they are looking for. This can lead to a higher level of customer satisfaction.

Mobile Accessibility

These days, everyone is always on the go. This is especially true for busy business professionals who spend their days traveling for work. With a modern cloud-based phone system, calls can be routed from a desk phone to a mobile phone.  

Is your phone system stuck in the past? If so, the professionals here at Reliable Voice & Data Systems can install a modern phone system at your business location. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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How To Showcase Your Communication Skills During An Interview

During an interview, the interviewer is trying to understand how your background and experience could prepare you for your next career opportunity. No matter what role you are interviewing for, strong communication skills are always valued. Below are some tips that will help you put your communication skills on full display.

Verbal Communication

It is imperative to come across as an effective communicator during the interview process. You can accomplish this by articulating your words in a professional manner. In addition, be sure to use sophisticated vocabulary words when answering a question. 

Non-Verbal Communication

Sometimes, you can communicate more through your body language than with your words! That is where non-verbal communication comes into play. You can exude confidence during your interview by sitting up straight and maintaining eye contact with the interviewer. 

Active Listening

Last but certainly not least, the interviewer will be paying close attention to your ability to listen. Active listening is a skill where you listen to fully understand something instead of listening to respond. You can highlight your active listening skills by allowing the interviewer to finish their thought and fully absorb what they are saying. 

At Reliable Voice & Data Systems, we understand how important effective communication is to the success of your business. In the event that your current phone system is holding you back from communicating internally or externally, we can help resolve that. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Ways To Project Your Voice During A Presentation

When you are giving a presentation at work, you will want everyone in the room to hear what you have to say. This includes the people who are sitting all the way in the back! Below are some tips that will help you project your voice during a presentation.

Maintain Good Posture

Standing up straight can positively impact your ability to speak up! If you start to slouch during your presentation, be sure to correct your posture immediately. Maintaining good posture throughout your speech could also let you seem more confident. 

Take Deep Breaths

Breathing deeply is not only a great way to relax before speaking; it also helps you project your voice! After all, taking a deep breath allows you to fill up your lungs and put some power behind your voice. Taking deep breaths throughout the presentation will help you speak at a slower pace and your audience will have more time to absorb the information. 

Enunciate Words Properly

Mumbling is the last thing you want to do during a presentation. To avoid mumbling your words, remember to enunciate each word correctly. Taking the time to pronounce each syllable in a word will allow your message to be heard loud and clear. 

We know how important effective communication is for businesses of all shapes and sizes. If your phone system has been hindering your ability to communicate with clients, the professionals here at Reliable Voice & Data Systems can help you find a new one. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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What You Can Learn From Great Communicators

Improving your communication skills is a lifelong journey. Why not look to some of the greatest communicators for inspiration? Below are some of the lessons you can learn from great communicators.

Address Your Speech To One Individual Rather Than A Group

The thought of talking to a group can be nerve-wracking for a lot of people. To take some of the stress off, imagine yourself addressing this speech to one individual. This will also help you make the conversation seem personalized. 

Create An Emotional Connection

No matter how good your speech is, it may still be forgettable to some people if you do not establish an emotional connection with them. You can accomplish this by being honest and genuine with the audience. They will most likely respond positively if you open up and show a vulnerable side of yourself.

Steer Clear Of Jargon

Jargon seems to seep into speeches that are given in a business setting. Do not fall into this trap! After all, using jargon can make you seem disingenuous. 

We hope this has inspired you to enhance your communication skills in the workplace! If your business is in need of a new business phone system, turn to the professionals here at Reliable Voice & Data Systems for assistance. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Tips For Having Uncomfortable Conversations At Work

Every conversation you have at work may not be a pleasant one. You may have to deliver the news that someone is not getting a raise or a promotion. Below are some tips that can help you approach these uncomfortable conversations in the workplace.

Plan Ahead

It is always a good idea to plan the conversation out ahead of time. Visualize what you would like to say and think about how that person might respond to it. That way, you will feel prepared to have this discussion. 

Get To The Point

When having a difficult conversation with someone at work, it is better to be direct and concise. Do not make the conversation any longer than it has to be with fillers. They will appreciate your willingness to get right to the point. 

Show Empathy

After you've delivered the harsh news, it is imperative for you to show the other person some empathy. After all, isn't that what you would want if you were in their shoes? You can be empathetic to their situation by explaining the reason behind your decision.  

When you manage remote employees, you will need to have these difficult conversations over the phone. If your phone system is preventing you from connecting with them, the professionals here at Reliable Voice & Data Systems can help you find a new phone system. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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How To Find Your Next Security Camera System

When your current security camera system just isn't cutting it anymore, it is time to search for a new one. This doesn't have to be a daunting task! Below are some tips that will help you find your next security camera system.

Easily Accessible Footage

If you want to know what is going on at your business at all times, you will need to access the security camera footage. Certain security camera systems allow you to see this footage remotely. That way, you just need an internet connection or your mobile phone to view live footage at your business location.

Storage Capacity

Another important factor to consider when purchasing a security camera system is its storage capabilities. Ideally, you will want to have a system that stores footage locally or on the cloud. In addition, look for a system that automatically saves video footage so you can reference past events.

Superior Video Quality

Be sure to choose a security camera system that has superior video quality. After all, video footage that is blurry will not be of much help to you. To ensure that the video quality is up to par, ask to see a sample of the video footage. 

If you are still having trouble finding the security camera system that is right for your particular business, turn to the professionals here at Reliable Voice & Data Systems. We can help you find one that suits your needs and your budget. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Tips For Striking Up A Conversation At Your Holiday Party

It's that time of year again--time for holiday office parties! Do you find yourself feeling awkward at these events? If so, below are some tips that will help you strike up a conversation with your coworkers at your next holiday soirée.

Exchanging Witty Banter With Colleagues

You might be looking forward to the holiday party because of the free and delicious food! However, it is important to approach the holiday party as an excellent opportunity to build relationships with your colleagues. In these settings, it is appropriate to bond on a professional and personal level. 

Networking With People In Other Departments

There could be people at the holiday party that you have never spoken to in person. This is especially true if you work for a large company. You can make the most of this event by networking with people who work in other departments.

Talking To Your Boss

Avoiding your boss at the holiday party is never a good look. After all, this is a great time to socialize with your boss in a less formal setting than the office. To keep the conversation positive and light, give them a compliment about their leadership or work ethic. 

Communicating with your colleagues and clients in a meaningful way is of the utmost importance. If your phone system is prohibiting you from doing that, the professionals here at Reliable Voice & Data Systems can help you find a new one.  To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Reasons Why People Have Phone Anxiety

For some people, the thought of talking on the phone gives them a lot of anxiety. There are legitimate reasons for having this type of fear. Below are some of the reasons why people have this phobia.

Not Knowing What The Other Person Really Means

Body language can let you know how the person you are communicating with really feels. However, you will not be able to see nonverbal communication gestures when you are talking to someone on the phone. Without these helpful cues, it can be difficult to decipher what the other person is really thinking or feeling. 

The Fear of Being Judged

Getting on the phone with someone can make you feel vulnerable. After all, they could be scrutinizing every word you say. People will do everything in their power to avoid being judged by someone else; which includes avoiding phone calls.

You Are Not Used To Talking On The Phone

It seems like everyone prefers to communicate via texts or emails these days. In essence, these two modes of communication have replaced the need to get on the phone with someone. People who do not talk on the phone often may not feel comfortable conversing in this manner.

A faulty phone system could also deter you from making important calls. If you are ready to invest in a new phone system, turn to Reliable Voice & Data Systems. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Things To Think About When Changing To A New Phone System

Changing to a new phone system is a good thing! It can also come with some unexpected challenges. Below are some things to consider during this process to make the transition smoother and easier. 

Advanced Features

Switching to a new phone system gives you the opportunity to take advantage of new technologies and advanced features. It is important to identify the advanced features that will be the most beneficial to your particular business. You will be able to choose from video conferencing to call recording and everything in between!

Room For Growth

Is your business growing at a rapid pace? If so, it is imperative to choose a phone system that will accommodate this growth. That way, you will not have to invest in a new phone system in the near future.

Remote Workers

In this day and age, there are plenty of companies who hire remote workers. If that is the case for your business, it is important to think about remote workers and their telecommunication needs when transitioning to a new phone system. Call encryption and VPN services can be very helpful for remote workers. 

Do you need a new phone system installed at your business? If so, turn to the professionals here at Reliable Voice & Data Systems for the installation. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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How Managers Should Communicate With New Employees

It is important for managers to communicate effectively with new employees. After all, it is their job to make the new employee feel appreciated and welcomed in the workplace. Below are some tips that will help you do just that. 

Encourage Open Communication

You may have heard your new boss say that you can ask them questions at any time. This invitation for communication will let the employee know that it is okay to be inquisitive. In the end, this small gesture can go a long way in making the employee feel like a valued member of the team.

Lead By Example

They say that the best way to lead is by example. This could not be more true! When a manager exudes confidence and strong communication skills, their subordinates will likely follow suit. 

Give Credit Where Credit Is Due

Managers should give praise to their new employees when it is warranted. This can help let the new employee know that they are doing a good job. When managers give credit where credit is due, it can motivate the employee to work even harder.

It is also crucial for managers to communicate with new employees over the phone. If your business could use a new business phone system, turn to the professionals here at Reliable Voice & Data Systems. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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How To Communicate With A Team At Work

Effective communication is always important in the workplace--especially when you are communicating with a large team. After all, efficient communication with your team can lead to more productive days at work. Below are some tips that will help you communicate with a team in a professional manner.

Be Straightforward

The people that you work with may have different backgrounds and levels of education. Use simple words when you speak to ensure that all of your colleagues understand the message you want to get across. Being straightforward with the type of language you utilize can help prevent misunderstandings and miscommunications among your coworkers. 

Utilize Body Language

In some cases, your body language can speak louder than words. Remember to use body language cues that support your intentions. For example, nodding and smiling can convey that you are optimistic about what you are saying.

Engage In Active Listening

Last but certainly not least, participate in active listening. A good leader in the workplace takes the time to intently listen to others. That way, you are listening to understand instead of listening just to respond. 

A new phone system can also allow you to communicate more efficiently with a team at work. If you are in need of a new business phone system, turn to Reliable Voice & Data Systems. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Best Practices For VoIP Phone Systems

Do you have a VoIP phone system? If you can relate, it is imperative to use it properly. Below are the best practices for VoIP phone systems.

Have Enough Bandwidth

If you do not want call quality to suffer with a VoIP phone system, ensuring that you have enough bandwidth is a must. After all, you must have sufficient bandwidth to handle the VoIP traffic. Having enough bandwidth can reduce the likelihood of encountering packet loss and jitter.

Get The Right Network Monitoring Software

In addition to having enough bandwidth, you will also need to have the right network monitoring software for a VoIP phone system. This will allow you to monitor the entire network. Installing this type of software lets you identify and fix any potential issues that arise within the system.

Obtain Adequate Support

It is vital to have an infrastructure that supports your VoIP activity. To accomplish this, make sure that each VoIP phone has its own Ethernet cable. This physical infrastructure support is especially important for smaller networks.

Would you like to have a VoIP phone system installed for your business? If so, turn to the professionals here at Reliable Voice & Data Systems. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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How Phone Calls Can Help Improve Client Relationships

Strong client relationships can help a business become successful. Are you looking for new ways to strengthen your client relationships? If so, discover three ways to enhance client relationships during phone conversations.

Time Commitment

Sending out an email is a quick way to communicate with clients. However, quicker does not always mean better. Taking the time out of your busy schedule to call a client will show them that their business is important to you. 

Client Preferences

When you talk to a client on a regular basis, you will start to learn their preferences. For instance, the client may prefer communicating via email. Nonetheless, there are situations where a phone call is necessary.

Practice, Practice, Practice

In order to provide the best customer service possible, you must train your employees well. Call shadowing and mock calls will give your employees the opportunity to practice their skills before getting on the phone with a customer. All of these measures will allow employees to feel prepared to handle their daily tasks in the workplace.

Does your business need a new phone system? If so, turn to the professionals here at Reliable Voice & Data Systems for assistance. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Incentive Ideas for Call Center Employees

When you own a call center, it is important to motivate your employees to work their hardest. One way to achieve this goal is by offering enticing incentives. Below are some incentive ideas that can inspire your employees to improve their performance at work.

Contest For The Most Phone Calls Handled

Who doesn't love a good contest? Holding a contest for placing the most calls in a call center can really make the phone ring off the hook! This type of contest is particularly effective when a cash prize is at stake. 

Customer Service Points

Are you interested in helping your employees provide better customer service? If so, scoring your employees based on their customer service interactions can make all the difference. The employee who scores the most customer service points at the end of the year wins money, a gift card or merchandise.

Awards

It is also a good idea to award teams that perform well throughout the year. When employees know that they can be rewarded at any moment, they are bound to put their best foot forward at all times. This is especially true for people who have a competitive nature.

If your call center's phone system is on the fritz, it is time for a new one! You can turn to the professionals here at Reliable Voice & Data Systems for all of your telecommunication needs. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Do Not Make These Mistakes On Your Next Work Call

To put it lightly, conducting phone calls in the office can be stressful. Making a mistake during one of these calls could make your stress levels skyrocket. Below are some errors to avoid during your next work call.

Being Unprepared

Before getting onto a phone call at work, you should know what the purpose of that meeting is. Failing to understand the reason why you are involved in this conversation can make you feel unprepared. To make sure this never happens to you, be sure to find out what the agenda of the call is.

Not Taking Notes

It is highly unlikely that a person would be able to recall everything that was discussed on a lengthy phone call. Taking detailed notes during the call can help you document each topic that was mentioned. Be sure to have a piece of paper and a pen ready for any future phone calls.

Multitasking

Not giving your full attention to the phone call you are on can be seen as disrespectful by your coworkers. After all, the other participants of the call have taken the time out of their busy schedules to attend this meeting. To ensure that you are focused on the call, refrain from multitasking.

When your phone system is coming between you and the ability to make calls, it is time for a change. The professionals here at Reliable Voice & Data Systems are ready to help you find a phone system that is perfect for your business needs. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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