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Monday, February 25, 2019

Ways To Steer Clear Of Filler Words When Talking On The Phone

Filler words such as uh, um and like can sneak into speech patterns without you even noticing it. This is especially true because a lot of people use filler words when having a conversation. The tips below can help you avoid using common filler words when talking on the phone.

Take It Easy
When you feel anxious, filler words are more likely to pop up in your speech. That is why it is so important to de-stress. The more relaxed you are, the less tempted you will be to use filler words. 

Use Pauses
Some people use filler words because they are afraid of experiencing an awkward silence in the conversation. However, there is nothing wrong with pausing before you speak. It will also give you time to think of what to say next.

Do Not Rush
Are you one of those people who talk a mile a minute? If so, it is time to slow down! Speaking at a slightly slower pace can help eliminate these unnecessary words from your vocabulary.

If your phone system is preventing you from connecting with colleagues, clients or customers, it is time for a change. Our professionals can help you find the perfect phone system for your business. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Ways To Fine-Tune Your Phone Voice

Do you cringe when you hear the sound of your own voice on your answering machine? If so, all is not lost! Below are some tactics you can use to fine-tune your phone voice.

Speak At A Moderate Pace
People have a tendency to speak very quickly on the phone. This is especially true if the person is nervous. To avoid sounding too fast, do your best to speak at a moderate pace. 

Do Not Eat or Chew Gum
You should never eat or chew gum during a phone call. This may seem like an obvious faux pas, but people have done it! Not only is it distracting to the person on the other line, it can make you look very unprofessional and unpolished. 

Convey The Right Emotion
It is no secret that the tone of your voice many convey a multitude of emotions. Therefore, be sure to convey the right emotion! After all, subtle vocal changes can influence the overall mood of the call.

Once you have perfected your phone voice, the last thing you need is an outdated phone system to hold you back! The professionals here at Reliable Voice & Data Systems can help narrow down your search for the ideal phone system. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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How To Use Your Voice To Your Advantage During A Phone Interview

In any phone interview, candidates should focus on highlighting their strengths. You can impress potential employers quickly by exhibiting strong communication skills. Keep reading to uncover new ways to use your voice to your advantage during phone interviews.

Get To Know Your Voice
It is not uncommon to dislike the way your voice sounds. However, getting to know your voice can resolve this problem. To do this, read a paragraph out loud and keep an eye out for areas that need improvement. 

Analyze Your Voice
You can take it a step further and do an analysis of your voice. There are plenty of apps out there that can help you accomplish this step. Once you've selected an app, record yourself talking about your skills and allow the app to detect the emotion in your voice. 

Hire A Career Coach
If you are still unhappy with your progress, you can hire a career coach. After all, nothing can replace the feedback and constructive criticism you will receive from a real person. A career coach can help you communicate more efficiently in any professional setting.

If your current phone system would not make it past an initial interview, it is time to start looking for new candidates! We can help you find a phone system that is right for your business needs as well as your budget. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Monday, February 11, 2019

When To Invest In A New Phone System

You may have many responsibilities and tasks to handle at work. If that is the case, the last thing on your mind is probably your current phone system. Below are some indications that it is time to invest in a new phone system.

Business Growth
As your business grows, you need to have a phone system that streamlines your workflow. However, an old-fashioned phone system will not have advanced features that make work a little easier. Purchasing a new phone system allows your business to stay on the cutting edge of technology.

A New Office
If your phone system is outdated and you are moving to a new office, there is no reason to bring that phone system with you. It is better to start fresh with a new and upgraded phone system. You know what they say--new office, new phone system!

Multiple Offices or Remote Workers
When you have multiple offices or remote workers, having an all-encompassing phone system is key. If you can relate to either of these scenarios in your business, you should consider upgrading to a VoIP phone system. That way, people in different locations will be able to utilize the same phone system.

Switching to a new phone system does not have to be complicated. At Reliable Voice & Data Systems, we can make sure that the transition is a smooth one. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Reasons To Opt For Headsets

Headsets can make such a big difference in the office--especially if your employees are always on the phone with clients or customers. Not convinced yet? Keep reading to discover why more companies are opting for headsets.

Increased Productivity
It is no secret that wearing a headset frees up your hands. After all, you will no longer need to hold the phone up to your ear to take calls. When employees have the ability to multitask, it can increase their productivity levels. 

Better Sound Quality
Did you know that headsets can actually enhance the sound quality of the call for both parties? Now you do! When both callers can hear each other better, it decreases the likelihood of a communication mishap. 

Health Benefits
Most surprisingly of all, using a headset can be beneficial to your health. This is due to the fact that you will not accumulate muscle tension in the neck, shoulders and back. In the end, employees who use headsets experience less muscle strain in the aforementioned areas. 

When your phone system is not in tip top shape, it is time for a new one. The professionals here at Reliable Voice & Data Systems are ready to help you find a phone system that suits all of your business needs. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Tips For Talking To Your Boss On The Phone

Have you ever been thrown off by an unexpected call from your boss? If so, it can really shake your confidence during the work day. Below are some tips that you help you handle these calls with ease.

Stay Calm
Receiving a boss from your boss does not automatically mean that you have done something wrong. Nonetheless, a lot of people may think this when they initially get the call. To avoid sounding nervous, stay calm and maintain a positive attitude. 

Jot Down The Key Points
Whenever your boss calls you, it is always a good idea to take notes. After all, this will make it is easier to recap all of the key points that were mentioned. It will also serve as a reminder for the actions you may need to take in future. 

Listen Carefully
Do not just listen to what your boss has to say in order to respond. Instead, engage in active listening. In other words, listen to your boss in order to truly understand what they are saying. If you are unclear about something they said, ask for a clarification.

When your phone system is not working, you will not be able to receive calls from anyone--including your boss! If you have encountered this on a regular basis, it is time to invest in a new phone system. We can help you find a phone system that is as reliable as we are. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Friday, February 1, 2019

What You Need To Know About Wireless VoIP Phone Systems

Does your job require you to work in the office and out in the field? If you can relate, you need to have a phone system that goes wherever you do! Below are some things you should know about wireless VoIP phone systems.

Special Calling Features
It is important to know that wireless VoIP phone systems often come with special calling features. For instance, it is not uncommon for these phone systems to become equipped with voicemail features, caller ID, and long distance calls. These are crucial features for any business. 

Wireless VoIP Phones Can Replace Cell Phones
Wireless VoIP phones are in fact different from cell phones. In fact, a wireless VoIP phone could replace your cell phone altogether. After all, it is more cost-effective to use a VoIP phone for international calls. This is especially vital for businesses who have a lot of international clients.

The Phones Of The Future
Businesses are always looking for new ways to stay on the cutting edge of technology. This can be accomplished by investing in a wireless VoIP phone system. In the future, phones will be able to integrate both cellular data and WiFi VoIP. 

If you are interested in investing in a wireless VoIP phone system for your employees, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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How To Deliver Excellent Customer Service On The Phone

It is especially important to deliver excellent customer service on the phone. After all, this could be a customer's first interaction with the company. Continue reading to find out how to impress customers over the phone.

Have A Positive Attitude
Your tone of voice and overall demeanor can leave a lasting impression on customers. Therefore, be sure to maintain a positive attitude when you are on the phone! Smiling throughout the conversation can help you accomplish this goal. 

Speak Clearly
It can be difficult to understand someone on the phone if there is a poor connection. That is why it is so imperative to enunciate and speak as clearly as possible. You do not want the customer to get frustrated because they cannot understand what you are saying. 

Keep The Customer Happy
You know what they say--happy customer, happy life! Okay, that may not be the exact expression, but it should be the objective of the call. As the conversation comes to a close, make sure that the customer is happy with their experience. 

If your current phone system is malfunctioning on a regular basis, it is time for a new one. We can help you find a reliable phone system that is ideal for your particular business. To learn more about our services, give us a call at (877) 385-6657 or visit our website.

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The Potential Consequences of Installing Security Cameras On Your Own

Once you have purchased the ideal security camera system, you need to get someone to install it. Some business owners take this task upon themselves. Unfortunately, this is not always the best approach. Below are some potential consequences of installing security cameras on your own.

Inadequate Coverage
The larger your business location is, the more cameras you will need to monitor it. After all, you will want to keep track of high traffic areas as well as secluded areas. A professional security camera installer would be able to identify this faux pas before the installation gets underway.

A Bad Angle
When it comes to installing a security camera, choosing the right angle is key. However, an amateur installer can install it at the wrong vantage point. A professional installer would know that the best vantage point is one that aims down and is not exposed to direct sunlight.

No Routine Maintenance
A business owner could install a security camera system and forget to maintain it on a regular basis. Nonetheless, you should not just set it and forget it. Security cameras require routine maintenance in order to operate at peak performance.


It is no secret that CCTV security camera systems can help keep a business location safe. If you need to have a new system installed, turn to the professionals here at Reliable Voice & Data Systems. To learn more about our services, give us a call at (877) 385-6657 or visit our website.

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