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Thursday, April 2, 2020

What People With Good Phone Etiquette Never Do On Calls

It is natural for people to believe that they exhibit proper etiquette when they are on the phone. They may be unaware that certain behaviors fall into the category of poor phone skills. Find out what people with good phone etiquette never do on phone calls.

Making Interruptions
When talking to someone on the phone, you may want to put your two cents in. However, you should not interrupt the other person when they are talking. After all, it can come off as rude because it shows that you do not care about what the other person is saying. 

Multitasking
It is no secret that people are busier than ever these days. Nonetheless, you should not be multitasking while talking to someone over the phone. You can show that person some respect by giving them your undivided attention. 

Not Disclosing The Use Of Speakerphone
You should never put someone on speakerphone without letting the caller know. This is due to the fact that they may share sensitive information during the conversation that is meant for only you. If you do want to use the speakerphone option, you should ask for their permission in order to do so. 

Is your phone system making it challenging to converse with colleagues or clients? If you can relate, the professionals here at Reliable Voice & Data Systems can help you find the ideal phone system for your business. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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