What Mobile VoIP Can Do For You

For employees who travel frequently for work, mobile VoIP phones allow them to stay connected to their colleagues and clients. This is a must in the business world. Still not convinced? Continue reading to see what mobile VoIP can do for you.

Unify Desk and Mobile Phones

It is preferable to have one phone number listed on your business card as opposed to two. People may be confused about whether to dial your office phone number or your cell phone number. A mobile VoIP phone can solve this problem. After all, a mobile VoIP phone can converge your desk and mobile phone numbers together. That way, both your desk phone and mobile phone will ring when a call is made.

Use VoIP Over WiFi

It is no secret that WiFi hotspots are all over. When you are on the go, you may want to utilize your VoIP phone over a WiFi network. In the event that no WiFi networks are available, a VoIP can use a cellular network instead. 

Send Audio Messages To Multiple People

When you need to get an urgent message out to a lot of people, a mobile VoIP phone can streamline that process. Simply record a message and then have it sent out automatically to multiple phone numbers. That way, you spread the word quickly to the masses. This method is much easier than sending out individual text messages or making individual phone calls. 

If your business needs a mobile ​VOIP ​phone system, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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How To Make The Most Of A Business Phone Call

Does your job or business depend on maintaining relationships with clients? If you can relate to this, you may find yourself on the phone with these clients on a regular basis. Keep reading if you want to learn new ways to engage clients on business phone calls. 

Prepare An Agenda

When you fail to plan, you plan to fail. This expression definitely applies to client phone calls. It is important to prepare before talking to the client. You can take the time to set an agenda and organize your thoughts. That way, you will be prepared to answer any question your client asks. 

Speak With Confidence

When you do not know what you are talking about, it is easy to come across as unsure. If you are nervous on the call, you may talk quickly and use filler words. To avoid this, remember to speak with confidence and take intentional pauses. 

Listen To The Client

On a client call, you should not do all of the talking! The client should also be giving their input and asking questions. You can establish a positive rapport with your client by being a good listener. After all, everyone wants to feel that their voice is heard and understood. 

End On A Good Note
Once the call comes to a close, it is always a good idea to sum up the key points of the conversation. This will give the client an idea of where things stand and how to proceed after the call. To end on a good note, thank the client for taking the time out of their day to have the discussion.

If you are ready to take the plunge and upgrade your business' phone system, turn to Reliable Voice & Data Systems. We have a variety of phone systems that will take your communication to the next level. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Signs It Is Time To Replace CCTV Cameras

Once CCTV cameras are installed, the business owner might even forget they are there! This can be problematic because CCTV cameras are not built to last forever. Below are some tell-tale signs that you need to swap out your existing CCTV cameras for new ones. 

Damage From The Sun

Indoor CCTV security cameras are not intended for outdoor use. However, if it is installed on the exterior of a building, it may experience damage due to the sun. If you notice bluriness or a distorted image when reviewing video footage, the damage has been done. In this case, it is time to purchase new CCTV cameras.

Electrical Currents

It is not ideal for CCTV cameras to be situated on a metal surface. This is due to the fact that metal can conduct electricity. If you start to notice static in the video footage, the electrical current has made its way from the metal surface to the camera. Since it is imperative to have clear video footage, it is best to replace the CCTV camera. 

Power Issues

When watching live video footage, have you ever seen rolling lines go across the screen? If so, this is an indication that there are issues with the power supply. In this scenario, do not attempt to solve the problem. After all, you should never DIY when it comes to power issues. Leave that job to the professionals instead.

Would you like to have new CCTV security cameras installed? If so, turn to Reliable Voice & Data Systems. We offer a full line of video cameras. To learn more about our services, give us a call at (877) 385-6657.

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How To Keep A VoIP System Secure

In the business world, security is of the utmost importance. This philosophy can be applied to the security of the physical location, as well as the security of sensitive business information. If you own a business and utilize a VoIP phone system, keep reading to learn how to keep it secure. 

Install Firewalls

Having firewalls installed on your servers can help keep hackers out of your VoIP system. It creates another barrier of protection and can deter hackers from gaining access. After all, it is better to be safe than sorry!

Have Several Steps for Authentication

In this day and age, strong passwords are a must. However, do not stop there! Be sure to have several steps of authentication. For instance, after a user enters their password, they need to scan a fingerprint in order to enter the system. 

Inspect Your System Regularly

If you do not inspect your system on a regular basis, you may not be aware that a hacker has gained access to it. To prevent this from happening, inspect the system regularly for any unsual activity. That way, you can nip it in the bud. 

Are you intrigued by the possibility of upgrading your business' telephone system? If so, Contact Reliable Voice & Data Systems to learn more about VoIP phone systems. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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What Fiber Optic Cables Can Do For Your Business

There are a few different aspects that play into how fast your internet speed is. It is important to consider the physical components that allow you to connect to the internet, which include copper and fiber optic cables. Today, we will focus on the power of fiber optic cables and what they can do for a business.

The Need For Speed

When comparing the speed of copper cables to fiber optic cables, the latter takes the lead. In fact, fiber optic cables almost travel at the speed of light! This is due to the fact that fiber optic cables utilize photons and copper cables have electrons. If you want a fast internet speed, opt for fiber optic cables. 

Less Interference

If copper wires are installed incorrectly, it can result in electromagnetic currents. Unfortunately, this can make a network go haywire. Fiber optic cables do not have this problem because they do not conduct electricity. A system of fiber optic cables can experience less interference and down time than a system of copper wires. 

Built To Last

Copper wires have been known to break easily. Luckily, fiber optic cables are more durable and resistant than copper wires are. This is beneficial because they will need to be replaced less frequently. For many business owners, fiber optic cables are the more cost-effective alternative.

Fiber optics are the future of cabling and every business should look to replace their current copper wires with it. When you need your current cabling replaced and restructured, contact Reliable Voice & Data Systems. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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Ways To Keep Remote Workers Happy

February 25th marks the start of Telecommuter Appreciation Week! If you are an employer who manages remote employees, keep reading. Below are some tips that can keep telecommuting employees happy. 

Communicate Effectively

Since telecommuters rarely make their way to a physical office, effective communication via emails or phone calls is crucial. It is vital for employers to establish an atmosphere that resembles a virtual team. That way, telecommuting employees will feel empowered to speak up about upcoming projects or work-related obstacles they are facing.

Establish A Healthy Work-Life Balance

A lot of telecommuters work from home, which can make it difficult for them to separate work from their personal lives. This is especially true for remote workers who do not have set work hours. Often times, these employees feel the need to always be on call. To prevent this from happening, encourage remote workers to take vacation time. It can help promote a healthy work-life balance. 

Assess Productivity

It is easy for remote workers to get feel isolated. Without an office to go to and colleagues to socialize in-person with, productivity can take a nosedive. That is why it is so important for an employer to keep track of a telecommuter's engagement level. When a telecommuter is responsive and talkative during meetings, it is an indication that they are happy.

Do you manage remote employees? If so, opt for our VoIP hosted solutions. That way, your remote workers will be able to have the same functionality as your local workers. No matter what your communication needs are, Reliable Voice & Data Systems can help. If you are interested in our services and want to learn more, give us a call at (877) 385-6657 or visit our website.

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How To Transfer Data To The Cloud

These days, it seems that everything is going digital. Businesses of all shapes and sizes are turning to the cloud to store their data. If it is time for your business to make this move, continue reading. Below are some steps you can take to ensure that the process goes smoothly.

Set A Goal

Before you move all of your business' data to the cloud, be sure to set a goal for the migration. Once the goal has been established, you can pick the platform that will get the job done right. That way, you can be confident in the choice you have made. 

Work With Experts

Not just anyone will be able to ensure that the data migration to the cloud is successful. It is imperative to choose skilled workers for this task. Our expertly trained employees here at Reliable Voice & Data Systems are well-versed when it comes to cloud systems.

Have Patience

They say that patience is a virtue. This expression applies when it comes to transferring data to the cloud! The migration could take some time, so be patient during this process. Attempting to speed up the process could lead to a loss of information and data. In this scenario, slow and steady wins the race. 

Are you interested in transferring to a cloud based business telephone system? If so, you have come to the right place! We can help your business stay on the cutting edge of technology.  To learn more or to schedule a free estimate, give us a call at (877) 385-6657We deliver all work within budget and on time.

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