The Differences Between VoIP & PBX Systems

Do you know the differences between Voice Over Internet Protocol (VoIP) and Public Branch Exchange (PBX) systems? If not, you are not alone! While they both enable you to place and receive phone calls, they achieve this through different methods. Continue reading to discover what sets them apart from one another. 

The Main Difference
A PBX system connects users via traditional telephone lines. On the other hand, a VoIP system connects users through an internet connection. It is as simple as that! 

Equipment
PBX systems are comprised of phone lines, phones or a headset. Conversely, VoIP systems just require a computer or phone and an internet connection. Since PBX systems require more hardware and equipment, they are considered to be more complex than VoIP systems. 

Calling Features
When it comes to calling features, VoIP systems take the cake! It is largely due to the fact that VoIP calls can be accessed from a computer. This integration allows VoIP users to easily transfer call and transcribe voice-mails into texts. 

Not sure if a VoIP system or a PBX system would be more beneficial for your business? Do not fret! The professionals here at Reliable Voice & Data Systems can help you choose the best option. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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