Monday, November 5, 2018

How To Take Control Of A Sales Call

On a sales call, there is usually some sort of power dynamic. It is imperative for the sales representative to steer the conversation in the right direction. Below are some tips that can help you take control of a sales call.

Set Time Constraints
Being on time for a sales call is crucial. After all, it demonstrates that you are professional and respectful of the other person's time.  It is equally as important to establish an end time for the call. To do this, simply indicate that you have a hard stop for the call at a particular. This will prevent you and the potential client from rambling or going off on a tangent. 

Stick To The Agenda
Another way to take control of the call is to mention the agenda before diving into the presentation. That way, the participant of the call knows what will be discussed. It is normal for the participant to have questions throughout the call. However, sticking to the agenda and answering questions at the end of the call can keep things on track. 

Exude Confidence
Last but certainly not least, it is essential to be confident on a sales call. A good sales representative is very knowledgeable about their product and can confidently convey the benefits of it to the potential customer. This can get their attention because they want to know what is in it for them!

If your phone system is making it difficult for sales representatives to make sales call, it is time for a change. We can help you find the right phone system! To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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