How To Avoid Communication Mistakes In The Workplace

When you are in the workplace, it is essential to represent yourself in the most professional way. One area of your behavior that cannot be overlooked is your communication skills. There are certain communication errors that you should strive to avoid at all costs. To find out what they are, keep reading.

Email Correspondences

For some people in the workforce, a majority of communication at work takes place via email. Unfortunately, emails can be taken the wrong way since the reader cannot see your body language or hear the tone in your voice. To steer clear of any miscommunications, remember to be straightforward and direct with the language you use.

Nonverbal Gestures

It may seem ironic that your body language speak louder than words! Nonetheless, it is true. The nonverbal gestures you make can say a lot about how you feel. For example, looking around the room during a meeting can insinuate that you are mentally checked out and not listening to the speaker. Making eye contact with your colleages and nodding at the appropriate times can send the message that you are listening and absorbing the information.

Phone Conversations

When you are talking to someone on the phone, they can hear the tone of your voice, but they cannot see your body language. A sarcastic comment may not be well-received on the phone because the listener cannot see the accompanying nonverbal gestures. Since this can be interpreted as a rude remark, do not use dry humor when you are on the phone with colleagues or clients.

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