Conference Calling
It is easier than ever to do business with clients that live in different geographic areas. This is made possible due to conference calls. If you are a business owner who relies heavily on conference calls, make sure you purchase a phone system that allows you to connect with multiple callers.
Auto Attendant
When making a call to a business, it has become commonplace to be greeted by an Auto Attendant. This recording usually supplies the caller with a list of options to better direct their call. In some cases, there may even be a directory of the employees' extensions. This can make it easier for callers to get the information they need or to be connected with the right point of contact.
Voice Mail
In the event that a customer or client calls your business outside of your hours of operation, it is imperative to have a voice mail option. That way, they can leave a message on the machine. Callers may get agitated if the voice mail feature is not available. Do not let this happen at your business!
Don’t forget to follow us on Facebook, Twitter, and Google+!
No comments:
Post a Comment