Introduce Yourself & Set The Agenda
The best way to kick off a business phone call is to introduce yourself and the topics you will be delving into. This will let the participants know who you are and what to expect throughout the call. It will also help keep you focused on the task at hand.
Take Turns Speaking and Listening
Even though you are the one leading the call, it is important to remember that business phone calls are a two-way conversation. In other words, you should not be the only one doing the talking! Give other people the opportunity to speak and actively listen to what they have to say.
End The Call On A Good Note
It is always a good idea to end the call on a good note. You can accomplish this by summarizing the main points of the call and discussing the next steps. In addition, be sure to thank everyone for taking the time out of their busy day to attend the meeting.
At Reliable Voice & Data Systems, we believe that conducting business phone calls should be easy. If your current business phone system is not working properly, we can help you find the perfect replacement. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.