Monday, February 3, 2020

How Millennials Can Overcome Phone Anxiety

Millennials use their phones to accomplish a myriad of daily tasks. Ironically, many millennials do not use their phones to converse with others. Below are some tips that can help millennials overcome phone anxiety.

Anticipate How The Conversation Will Go
Before picking up the phone and calling someone, think about how you want the conversation to go. You can prepare yourself for this conversation by rehearsing what you will say. It is also important to anticipate how the other person could respond.

Start With A Question
Once you have reached the person you called, start off the discussion by asking them a question. This will show them that you are genuinely interested in what they have to say. In addition, asking follow up questions is a great way to demonstrate that you are a good listener.

Identify Areas Of Improvement
Even if your phone call does not go as planned, use it as a learning opportunity. Take a step back to evaluate what went wrong and how you can correct this in future phone calls. After all, there is always room for improvement! 

If your business phone system is preventing your employees from making calls in the first place, it is time to change that! The professionals here at Reliable Voice & Data Systems are ready to help you find a phone system that is perfect for your business. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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