Monday, January 30, 2017

Are My Employees Stealing From Me?

CCTV security cameras
As a business owner or manager, it’s up to you to make sure you hire, train, and lead your employees to help your business grow Unfortunately, not every employee hired is going to be completely dedicated to your company. Some of these employees will even go as far as to steal from right underneath your nose.

Sudden Change in Work Habits
You can usually get a pretty good grasp of an employee's work habits after a few months. You’ll know what time they usually arrive, leave, take breaks, and how they act during their shift. If all of a sudden an employee starts coming in early or staying late for no apparent reason, take a mental note. Look into why their work habits suddenly changed just to make sure there’s nothing going on behind your back.

Missing Inventory
Most of the time, you’re the person doing all of the ordering for your inventory. If not, you should at least be looking at shipping orders and knowing a rough estimate of your total inventory. When your inventory system is telling you that there are five units of a specific item, but only three or four are in the store, start digging. Find out where the missing units are by seeing if they were damaged out, sitting in the return area, or misplaced. If this becomes a normally occurring theme, start asking questions.

Friends & Family
It takes a lot of sneaking around for an employee to steal and can oftentimes be very difficult. Many employees (who do steal) will enlist the help of friends and family. If an employee has their relative or buddy come in every so often, but will only check out with them — keep an eye out. When this person always waits on their long line instead of going to an open register, you have the right to be a little suspicious.

It’s not always easy to tell if your employees are stealing from you, but there are a few red flags you should be aware of. If you’re thinking about installing CCTV security cameras to cut down on employee theft and shoplifting, contact Reliable Voice & Data Systems. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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Monday, January 23, 2017

What Remote Workers Should Know When Using VoIP

voip phone system

Being a remote worker allows you the freedom to work where and when you want (with approval of your company of course). For remote workers, a VoIP phone system makes the most sense due to its mobile-friendly capabilities. Here are a few VoIP best practices for employees who choose to work from home.

Hosted VoIP
Utilizing a VoIP telephone system will allow you to communicate with fellow employees, clients, and potential customers all from the comfort of your home. However, for this to be possible your company will need to have a hosted VoIP solution. A hosted service will not only save your company money in the infrastructural setup, but it will also give all employees access to a computer-friendly web interface, softphone options, easy setup, and support expertise.

Mobile Support
Choosing a VoIP service that offers mobile support is perfect for employees who are always on the go or who travel often. Phone calls that would normally be sent or made from a specific VoIP hard- or softphone can be directed or made from a user’s mobile device instead. This option will allow you to never miss an important business call, no matter where you are.

Being a remote worker gives you the freedom to work where you want, when you want, with a reliable phone system right by your side. If you think VoIP is right for your business, contact Reliable Voice & Data Systems. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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Thursday, January 19, 2017

Why Does My Business Need Security Cameras?

CCTV security cameras

As a business owner, you want to make decisions that will help protect your investment. One way to protect your business is to install CCTV security cameras throughout its physical location. Utilizing these security cameras can provide you with multiple benefits that will look out for your business (pun intended).

Lowering the Amount of Theft
For businesses who sell products at a physical location, security cameras can lower the chances of shoplifting and employee theft. Customers who notice CCTV cameras will think twice before stealing, and you will have the pictures of the people who did steal for future reference. When employees know they are being watched, they are more inclined to follow the rules (like not steal!)

Keep an Eye on Daily Operations
Employees tend to work the hardest when the boss is around. When your business has CCTV cameras scattered throughout the business, the boss is always in the room! Slacking off and choosing not to complete certain tasks will be minimized if employees know that management is watching them. Other than spying, these cameras can also help boost efficiency by allowing viewers to analyze a current process of how something is done and see what can be changed for the better.

Dodging Lawsuits
Someone slipped and fell in your business, but no one was around to witness it — now what? If your first initial thought is to check the security tapes, then do you need to be convinced more? The presence of security cameras can also shed light on physical altercations, harassment claims, robberies, vandalism, and parking lot car accidents. When no one is there to see these incidents, your cameras will have your back!

The amount of benefits that CCTV security cameras offer makes us wonder why all businesses don’t already have them. If your business is thinking of installing surveillance cameras, contact Reliable Voice & Data Systems. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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Friday, January 6, 2017

What to Expect From VoIP in 2017

voip long island nyc

The year 2016 is finished and it’s time to look toward the future. Whether your business had a great or not-so-great year, one thing is for certain — VoIP is the best telephony option for businesses. For the year of 2017, here’s what you can expect from VoIP.

Consistency in Value
The biggest reason most businesses will switch from traditional phone systems to VoIP is because of the amazing cost savings that come with it. This is trend is going to continue as VoIP has taken over as the leading telephony system for businesses. Since the number of people who use VoIP has steadily risen over the years, the providers have invested more into expanding for the future.

Modernization of Hardware
VoIP phone systems can be used on compatible telephones, computers, and mobile devices. The telephones specifically made for VoIP haven’t had many innovations in recent years, which is why many businesses will mainly use their VoIP service on their computers and mobile devices. However, vendors who manufacture VoIP telephones have recognized this and are planning on creating telephones with new features like touch screens, larger and clearer displays, wireless connectivity, and browser-based apps.

More Than Just a Phone
Everyone knows that VoIP is more than just a reliable way to speak with someone. A boatload of features including video conferencing is why so many businesses choose this over traditional phone systems. VoIP providers are planning on laying the groundwork to create a more advanced VoIP system. Eventually, VoIP will be merged with an artificial intelligence system to help solve problems via voice commands. While this might not appear in 2017, steps are being taken now to see this advancement come to fruition.

As you can see VoIP is not just the best telephone system available, it’s taking strides to be even better with each passing year! When your business decides to cut the cord on traditional phone systems, contact Reliable Voice & Data Systems. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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