Thursday, March 26, 2015

The Mobile Solutions Offered at Reliable Voice and Data Systems

Landlines are not obsolete. Nonetheless, some businesses can really benefit from mobile solutions. Below are the mobile solutions offered at Reliable Voice and Data Systems.

Softphone Functionality
Do you have a business that requires your employees to travel frequently? If so, softphone functionality could be the right solution for your business. Softphone clients run on your laptop via your Local Area Network (LAN) or  Wireless Local Area Network (WLAN).

uMobility Fixed Mobile Convergence
It is not uncommon for employees to work from home or remotely. This shift in the workplace can be attributed to advancements in technology. With a uMobility Fixed Mobile Convergence, the user’s smartphone functions as their PBX extension via a cellular network out of the office.

Wireless IP Telephones 
Operate within your facility’s micro-cellular architecture or over your WLAN. You can leverage your existing investment by converging voice and data applications on the same WLAN.

Cordless Telephones 
We understand that you may have to take a phone call with a client in the conference room. Cordless phones give you the ability to take advanced desk phone functionality to any room in your office.

No matter what your mobile needs are, Reliable Voice and Data Systems has a solution for you. We can help you find the mobile phone system that compliments your particular business. Call 1-800-287-4500 to see what we can do for you.

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Friday, March 20, 2015

The Importance of Call Recording

At Reliable Voice and Data Systems, we understand that phone calls are extremely important to businesses. That's why call recording can greatly help businesses organize and store phone calls. Below are some additional reasons why call recording is an important feature to have.

The Ability to Review Calls
In the past, a customer would call a business and once the call ended, there was no proof of what was said. That is not the case with the introduction of call recording. Now, call managers can keep track of live calls and also review previous calls.

Assess Employee Performance
If there is one employee who stands out above the rest in terms of their phone skills, call recording will make this evident. Conversely, if an employee is performing poorly, call recording will point this out. All in all, it is a great tool employers can use to asses the performance of their employees.

Protection and Security for Your Business
No matter how well trained your employees are, communication blunders are bound to happen. When these things happen, it is important to have some sort of record of the conversation. Call recording stores these conversations so they can be revisited.

With call recording, phone calls and the information they contain become searchable, sharable content, similar to e-mail. If you are interested in having call recording at your business, turn to Reliable Voice and Data Systems. Call 1-800-287-4500 to get a free estimate.

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Friday, March 13, 2015

What VOIP Can Do For Your Business

Nowadays, it is imperative for businesses to have a phone system that can interface across multiple locations. One of the products that allows such flexibility is Voice Over Internet Protocol or VOIP.  Below are some of the ways your business can benefit from VOIP.

The whole purpose of a VOIP phone system is to make communication easier. However, some newfangled telephone systems are too complicated and only cause more frustration. This is not the case with VOIP phone systems. VOIP phone systems are designed with the user in mind; which makes them easy to use!

Communication Between Multiple Office Locations
When your business expands, it is important to have a phone system that supports this type of growth. VOIP phone systems allow employees to communicate from different office locations.

Better Communication = Better Productivity
VOIP phone systems are easily accessible and can be accessed from multiple locations. Clearly, this can improve communication from an internal standpoint. Better communication means better workplace productivity.

When you’re in need of a high quality phone system that provides consistently reliable service with no interruption, you can depend on the professional team at Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. Call us at 1-800-287-4500, today!

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Friday, March 6, 2015

The Benefits of Structured Cabling

At Reliable Voice and Data Systems, we understand that having a good telecommunication infrastructure is important for every business. If your current cabling looks like a tangled mess, it's time to straighten things out. Below are some of the benefits you will reap from structured cabling.
  • Data speed will improve due to structured cabling.
  • Organized cabling will allow you to increase overall business productivity.
  • It is a cost effective option that provides flexibility.
  • Structured cabling can be designed for voice and data; which allows you to have all the information you need in one place.
  • Cabling lets businesses expand or relocate easily. 
  • Structured cabling allows communication to occur anywhere and at any time.
  • Small and large businesses alike can benefit greatly from structured cabling.
When it comes to computer network cabling, New York City companies need a provider they can depend on. We are proud to consistently deliver our dependable and trusted services. As the leading network cabling company in New York City, you can trust us to get the job done. Reliable Voice and Data offers a free consultation for all the services you need. Call us at 1(800) 287-4500, today!

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Wednesday, March 4, 2015

Reasons To Choose A Cloud Based Business Telephone System

It seems everything these days is "going digital." This is especially true for businesses. There are plenty of reasons why this shift is happening. Below are some of the reasons why cloud based business telephone systems are gaining popularity.

Work Remotely
Nowadays, it is not uncommon for people to work remotely. Technology has made it possible for people to work from home or while traveling. Cloud based telephone systems allow people to get their work done, no matter where they are. 

Business-To-Business and Business-To-Consumer Communication
Now that we have covered internal communication, cloud based telephone systems are also beneficial for outside vendors and consumers. Vendors can benefit from video conferencing capabilities. Cloud based telephone systems provide consumers with an automated system of options. It's a win-win situation for everyone!

If you are interested in having a cloud based business telephone system on Long Island or New York City,  turn to Reliable Voice and Data Systems. We can help your business stay on the cutting edge of technology. Contact us today to receive a free estimate. We deliver all work within budget and on time. Call us at 1-800-287-4500 today!

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