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Tuesday, December 22, 2015

How To Integrate SIP Into Your Telephony Infrastructure

Session Initiated Protocol, also known as SIP, takes VOIP phone calls and turns voice into data. Then, it distributes this data between public and private IP networks. The question here is, how can small businesses successfully integrate SIP into their telephony infrastructure? Luckily, we are here to answer that question. 

Security
When you have a VOIP phone system with SIP functionalities, it is important to take security into account. After all, you want to be working on a secure network. You can improve the security of your new system with a Session Border Controller (SBC) and a firewall. 

Find the Right Service Provider
The most important thing you can do to integrate SIP is find the best service provider--Reliable Voice & Data Systems! We offer 24/7 support service to our customers. If you experience any issues with your phone system, we can get you back up and running in no time. 

Do you need SIP services in Long Island or NYC? If so, contact us today to receive a free estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://it.toolbox.com/blogs/voip-news/5-ways-you-can-successfully-implement-sip-70186
Image courtesy of KROMKRATHOG, via FreeDigitalPhotos.net

Friday, December 18, 2015

Avoid These VOIP Mistakes

The are right and wrong ways to implement VOIP phone systems. Today, we are going to focus on the latter. Below are some common VOIP mistakes to steer clear of.

Choosing The Wrong VOIP System
When you in the market for a new VOIP phone, it is important to invest in a system that caters to the needs of your business. Do plenty of research to find the VOIP phone system that is right for you. It should have all of the features and functionalities that will help your business grow and expand.

Not  Enough Bandwidth
A lot of small business underestimate how much bandwidth they need. In return, it can result in poor call quality. To avoid this fate, find out how much bandwidth you will need.

Inadequate Vendor Support

A phone line can go down at any moment. That's why it is important to have great vendor support. That's exactly what you will find here at Reliable Voice and Data Systems! We offer 24/7 support to our customers.

Reliable Voice and Data Systems is the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://it.toolbox.com/blogs/voip-news/5-surefire-ways-to-doom-your-voip-implementation-from-day-one-70166

Image courtesy of Stuart Miles, via FreeDigitalPhotos.net

Friday, December 11, 2015

Telephony Acronyms You Need To Know

Telephony acronyms look like a foreign language to the average person. Don't worry! We are here to decode and explain what these terms mean. 

SIP
Session Initiated Protocol is commonly known as SIP. It allows calls within a VOIP phone system to go through. SIP trunking  also allows data, the internet, video and voice services to be hosted in the same place. 

PBX
PBX stands for Private Branch Exchange. It allows voice calls to be transferred between external phone lines.  The benefit of a PBX is the fact that they are owned by an enterprise instead of a phone company.

LPN
LPN stands for Local Number Portability. It allows users to keep their number when transferring to a different service provider. This term can be used with traditional telephony systems and VOIP phone systems alike.

Do you have telephony needs for a business that are not being met? Reliable Voice and Data Systems Inc. specializes in simplifying design and set up of small business phone systems. We only use the most trusted suppliers who have thoroughly tested all of their equipment prior to distribution. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://it.toolbox.com/blogs/voip-news/what-is-moslq-anyway-demystifying-10-common-voip-acronyms-70101

Image courtesy of stockimages, via FreeDigitalPhotos.net

Friday, December 4, 2015

Reasons to Switch to a Cloud Based Phone System

We are in the end of the fiscal year. It's time for businesses to evaluate systems that did not work efficiently this past year. Did your business experience technical telephone issues? If so, now is the perfect time to switch to a cloud based phone system. Below are some of the benefits you will reap from doing so. 

Connecting Multiple Locations
These days, it is quite common for small businesses to have multiple locations. It is important that you find a way to unify the communication infrastructure of these different locations or offices. A cloud based telephone system can help you do just that! Instead of managing multiple phone systems, you will have one centralized phone system. 

Mobility
Telephone systems used to be confined to the physical location of your business. This is no longer the case, due to advancements in technology. Now, you can communicate with your clients from virtually anywhere. A cloud based system will allow your cell phone and business phone to ring simultaneously. That way, business can continue as usual even when you aren't at the office. 

Avoid Natural Disasters
When a natural disaster strikes, it is possible that your phone system will experience downtime. This is not the case with a cloud-based phone system. After all, the network is not stored at the business location.

If you are interested in having a cloud based business telephone system on Long Island or New York City,  turn to Reliable Voice and Data Systems. We can help your business stay on the cutting edge of technology. Contact us today to receive a free estimate. We deliver all work within budget and on time. Call us at 1-800-287-4500 today! 


​Web Source: http://www.shopkeep.com/counter-culture/technology/2015/cloud-phone-system-for-your-business
Image courtesy of samuiblue, via FreeDigitalPhotos.net

Wednesday, November 25, 2015

Why You Should Consider A Hybrid Converged IP Telephone System

Some people think that you have to run all voice traffic over IP. It simply isn't true.
At Reliable Voice and Data Systems, we offer multiple options. You can use all IP or mix digital and IP connectivity. We offer hybrid converged IP telephone systems  as well. If you are interested in learning about hybrid converged IP telephone systems, keep reading.

How Does A Converged IP Telephone System Work?
Systems can be managed remotely via the IP network. The maintenance staff can use any PC Browser to access the system. Individual users manage their own telephone settings from their PC and voice applications over an IP network. A hybrid converged telephone system gives you the best of both worlds--voice and telephony. 
 
Are you interested in having a hybrid converged IP telephone system installed? If so, turn to Reliable Voice and Data Systems. We specialize in simplifying design and set up of small business phone systems. We only use the most trusted suppliers who have thoroughly tested all of their equipment prior to distribution. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!
 
Image courtesy of stockimages, via @FreeDigitalPhotos.net

Thursday, November 19, 2015

Why Telephone Communication Matters for Small Businesses

In today's day and age, there are so many forms of communication. There is no denying that recent advancements in technology have enabled this. Out of all the communication technologies available, telephone communication still reigns supreme. Below are some reasons why telephone communication still matters for small businesses. 

An Effective Form of Communication
When making a phone call, you will not be able to see the person. Nonetheless, it is still a highly effective form of communication. The human voice is capable of conveying emotion and dimension over the phone.

Instantaneous Response
Wish you could get in touch with a business at a moment's notice? With a phone system, you can! Other forms of communication, such as texting and emailing, may not warrant such an immediate response. 

Reliable Voice and Data Systems Inc. specializes in simplifying design and set up of small business phone systems. We only use the most trusted suppliers who have thoroughly tested all of their equipment prior to distribution. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today.

Web Source: http://smallbusiness.chron.com/importance-telephone-communication-business-22150.html


Friday, November 13, 2015

Common Misconceptions About VOIP Phone Systems

There are plenty of misconceptions about VOIP telephone systems. This is understandable, since they are relatively new to the market. Luckily, we are here to dispel the rumors and set the record straight. 

Misconception: VOIP is only meant for large companies
Small business might believe that VOIP is only intended for large companies. That is not the case. VOIP phone systems are beneficial to small and large businesses alike. 

Misconception: VOIP phone systems pose a security threat
Some companies think that having a VOIP phone system will make them more vulnerable to security threats. Quite the contrary! A VOIP phone system is actually harder to hack into than a traditional telephone line.

Misconception: VOIP calls do not sound clear
We understand that the sound quality of a phone call matters to businesses large and small. Some people are under the impression that VOIP calls are not clear and it simply is not true. In fact, most people cannot tell the difference between a VOIP call and a traditional phone call!

We hope that this clear up about misconceptions regarding VOIP phone systems. Does your business need a new phone system? If so, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. Call us at 1(800) 287-4500, today!

Web Sources: http://it.toolbox.com/blogs/voip-news/voice-over-ip-myths-debunking-the-most-common-whispers-70154

Friday, November 6, 2015

Reasons Why You Should Use VOIP for Web Conferencing

In the past, business meetings were done face-to-face. Recent advancements in technology have allowed businesses to stray away from this practice. Nowadays, web conferencing is all the rage. Below are some reasons why you should use VOIP for web conferencing. 

Save Time
If there is something we need more of in the business world, it's time. Face-to-face business meetings take planning and also require one party to travel. A web conferencing tool with VOIP capabilities eliminates the need for both of these things. Best of all, it only takes a few minutes to set up a conference call. 

Save Money
Businesses are always looking for new ways to save money. After all, any money saved just increases their bottom line.Traveling to meet with clients face-to-face can be costly, to put it lightly. Web conferring is a much more cost-effective option for businesses today.


Reliable Voice and Data Systems is the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://it.toolbox.com/blogs/voip-news/5-benefits-of-using-voip-for-web-conferencing-69847

Friday, October 30, 2015

The Benefits of Strata Meeting

Are conference calls the bread and butter of your business? If so, you need Strata Meeting. It is a web-based conferencing tool providing dial-in audio conferencing with scheduling, conference recording, usage reporting, and more. Below are some of the benefits you will reap from having the system installed at your business location. 
  • It is a flexible system. It lets you expand your capabilities as the business expands. 
  • Strata Meeting is very cost effective for both small and large businesses.
  • You can schedule conference calls with Meet-Me Conferencing.
  • If you would like, you can integrate your Outlook Calendar with the system.
  • Moderators have access to a web user interface. 
  • Would you like to record calls? The audio recording capabilities make this possible.
  • Web-based reporting is also available.
Many businesses can benefit from a sophisticated conferencing tool like Strata Meeting. If your business is one of them, don't delay! Turn to Reliable Voice & Data Systems for an installation. Call 1-800-287-4500 today to schedule an appointment.

Web Source: http://www.toshiba-telecoms.com/EN/applications/strata-meeting/benefits.php

Friday, October 23, 2015

VOIP Trends

Are you up-to-date on the latest trends in the VOIP realm? If not, don't fret. We are here to give you the scoop on what is currently trending. 

Mobile Phones
Everywhere you look, people are on their smartphones. There is no way to escape it. VOIP has jumped on the mobile bandwagon. Companies who have remote or telecommuting employees have taken advantage of this. That way, their employees have access to VOIP even when they are on the go.

Unified Communications and VOIP
The day has come where Unified Communications and VOIP can now become integrated. Ultimately, this will improve the company's communication infrastructure. Effective communication in the office can lead to increased productivity. It's a win-win situation! 

Analytics
Are you interested in tracking the progress of a marketing campaign for your business? With VOIP, it is now possible. You can track calls to analyze their duration as well as the content of the call. 

Reliable Voice and Data Systems is the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://it.toolbox.com/blogs/voip-news/global-voip-trends-and-what-they-mean-for-your-business-69828

Friday, October 16, 2015

Myths About Cloud Based Telephone Systems Debunked

How much do you know about cloud based telephone systems? If you do not know a lot, it is easy to fall for the myths out there. Luckily, we are here to discern fact from fiction.

Myth # 1: It is expensive to convert to a cloud based telephone system
This is false. In fact, switching to a cloud based phone system could be a very cost-effective option for your business. You could save money because you won't need to invest in on-site PBX hardware.

Myth #2: Voice quality will not be as good
Wrong again! Cloud based telephone systems provide higher voice quality than traditional telephony methods. Your calls will be even clearer!

Myth #3: The technology is not safe and secure
A cloud based telephone system is very secure because of its encryption capabilities. When you have a private internet connection, interception from an outside party is nearly impossible. Landline telephones are actually more vulnerable to hacks.

If you are interested in having a cloud based business telephone system on Long Island or New York City,  turn to Reliable Voice and Data Systems. We can help your business stay on the cutting edge of technology. Contact us today to receive a free estimate. We deliver all work within budget and on time. Call us at 1-800-287-4500 today!

Web Source: http://www.business2community.com/communications/five-myths-cloud-based-phone-service-security-0983438
Image courtesy of blackzheep, via FreeDigitalPhotos.net

Friday, October 2, 2015

What is SIP Trunking?

There are a lot of terms related to telephony that the average person would not know. Do you know what SIP Trunking is? If not, keep reading. We are here to answer that question and set the record straight. 

With traditional telephony, phone calls are hosted via phone lines. However, Voice Over Internet Protocol (VOIP) has changed that. With a VOIP phone system, calls are hosted via the internet. It is beneficial for both small and large businesses because it allows them to manage a high influx of phone calls. This is commonly referred to as Session Initiated Protocol (SIP) trunking. Best of all, SIP trunking allows data, the internet, video and voice services to be hosted all in the same place.

Do you need SIP Trunking services in Long Island or NYC? If so, contact us today to receive a free estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://www.voip-info.org/wiki/view/Sip+Trunking+Providers
Image courtesy of Stuart Miles, via FreeDigitalPhotos.net

Friday, September 25, 2015

Myths About VOIP Phone Systems Debunked

It is rare for small business owners to be well-versed about VOIP phone systems. That's why so many business owners believe VOIP myths. We are here to debunk these myths and set the record straight.

Myth #1: My small business will not benefit from a VOIP phone system.
Quite the contrary!  There are many ways your business will benefit from a VOIP phone system. First of all, there is no cost for phone calls between multiple sites, connected via data circuits.  Second of all, you can use your existing data network for voice, data, and video. Last but certainly not least, VOIP consolidates all your communications over one network.

Myth #2: It is hard to install and utilize.
This simply is not true. The technicians at Reliable Voice and Data Systems will handle every aspect of the installation. In addition, VOIP phone systems are user-friendly. It is easy to add new users and make changes to the system.

Myth #3: VOIP has an unreliable internet connection.
This is yet another commonly believed misconception about VOIP phone systems. Wi-Fi is a frequent add-on to IP technology applications. We place the antenna in a location that maximizes reception and coverage in your office. 

Reliable Voice and Data Systems is the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://www.business2community.com/tech-gadgets/5-myths-business-voip-0626094

Friday, September 18, 2015

See What Our Clients Have To Say About Our Services

There are plenty of telephony communications companies located in the Long Island and NYC area. However, there is only one Reliable Voice & Data Systems. We have been seen as experts in the industry since 1972. Don't just take our word for it! See what our customers have to say about our services below.

"I recently used Reliable Voice & Data and they were excellent."
- Ed 

"Thanks for everything! Will call you when we start the other store!"
-Marie

"Why can't all my other contractors be as easy to work with as you are."
- Rubin

"I know you guys broke your backs trying to get this done fast. I really appreciate it. If you need anything from me please don't hesitate to ask."
- David

"They were extremely professional throughout the installation, and have followed up quickly when I've run into problems with my system." - Anonymous

If you are in need of computer network cabling, designing VOIP phone systems, or other related telephony communications assistance, you need reliable and cost-effective services. We are your one stop shop for voice and data systems problem solving. Call Reliable Voice and Data at 800-287-4500 to see what we can do for you.

Friday, September 11, 2015

Features You Should Consider When Buying a Telephone System

Many business owners disregard important features when shopping for a new phone system. Don't be one of them! After all, you'll want to make the most out of this purchase. Below are some features you should take into consideration when shopping for a new telephone system for your business. 
  • Conferencing Features - Is your business dependent on making conference calls to clients? If so, you will need a phone system that has conferencing capabilities.
  • Auto Attendant - Businesses receive phone calls from prospective customers and clients 24/7. Having an auto attendant can guide callers to the correct extension, day or night. 
  • Mobile Capabilities - Nowadays, businesses rely on mobile phones more than ever. That's why it is important for business phone systems to be compatible with cell phones.
  • Call Recording - Call recording allows businesses to document their phone calls. It is a great tool employers can use to access previously recorded calls as well as assess the performance of employees.
Reliable Voice and Data Systems Inc. specializes in simplifying design and set up of small business phone systems. We only use the most trusted suppliers who have thoroughly tested all of their equipment prior to distribution. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://www.itbusinessedge.com/slideshows/show.aspx?c=87093&slide=3

Friday, September 4, 2015

Cloud-Based VOIP Phone System Benefits

We help our customers upgrade from traditional telephony to cloud-based VOIP telephony. Is it time to upgrade your business' phone system? If so, you'll prepare to have your head (and phone system) in the clouds! Below are some of the benefits you and your business will reap from a cloud-based VOIP phone system.

Remote Capabilities
Does your business have remote workers? If so, upgrading to cloud-based VOIP phone system helps your employees work from virtually any location. In addition, you will have the ability to update the phone's software remotely.

Disaster Recovery 
When a natural disaster strikes, it is possible that your phone system will experience downtime. This is not the case with a cloud-based phone system. After all, the network is not stored at the business location.

Room For Growth
Is your business growing at an exponential rate? If so, don't let a conventional phone system hold you back! A cloud-based phone system makes it easy to accommodate your ever-changing needs.

If you are interested in having a cloud based business telephone system on Long Island or New York City,  turn to Reliable Voice and Data Systems. We can help your business stay on the cutting edge of technology. Contact us today to receive a free estimate. We deliver all work within budget and on time. Call us at 1-800-287-4500 today!

Web Source: http://www.smbceo.com/2015/05/25/5-benefits-of-cloud-based-voip/
Image courtesy of KROMKRATHOG, via FreeDigitalPhotos.net

Friday, August 28, 2015

Reasons to Keep Your Desk Phone

It is increasingly difficult to keep up with advancements in telecommunications these days. In an age dominated by mobile technology, a lot of companies wonder whether or not they should still have desk phones. In short, the answer to that question is yes! Below are some reasons why you should hold onto your desk phones.
  • Desk phones are user friendly and easy to use.
  • They provide high quality calls.
  • Some desk phones even have support encryption; which makes the network more secure. 
  • The employees at your business may favor using desk phones.
  • Desk phones can also have automated systems that direct callers to the right extension.
  • There are hi-tech applications that desk phones can utilize, such as VOIP and UC. Both of these services enhance the functionality of desk phones.
Want to upgrade the phone system in your office? Turn to Reliable Voice and Data Systems Inc. We specialize in simplifying design and set up of small business phone systems. We only use the most trusted suppliers who have thoroughly tested all of their equipment prior to distribution. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://it.toolbox.com/blogs/voip-news/you-still-need-your-desk-phone-part-2-66742
Image courtesy of stockimages, via FreeDigitalPhotos.net

Monday, August 24, 2015

​Why You Should Upgrade to a Cloud Based Telephone System

It seems that everyone has their phones in the clouds--and with good reason! Cloud based telephone systems are the way of the future. Below are some reasons why you should upgrade to a cloud based phone system.
  • Flexibility. At Reliable Voice and Data Systems, we understand that things can change quickly within your business. You need a phone system that can adapt quickly as well. If your business is growing at a rapid pace, adding users is a simple task for a cloud based telephone system.
  • Security. Many businesses have physical locations. If something happens to one of the business location, important data can be lost forever. However, moving phone services to the cloud can prevent this from happening. 
  • Mobility. Long gone are the days of working in the office. After all, cloud computing technologies allow people to work remotely. Cloud based phone systems are also great for workers who travel frequently.
If you are interested in having a cloud based business telephone system installed for your business,  turn to Reliable Voice and Data Systems. We can help your business stay on the cutting edge of technology. Contact us today to receive a free estimate. We deliver all work within budget and on time. Call us at 1-800-287-4500 today!

Web Source: http://it.toolbox.com/blogs/voip-news/5-reasons-to-upgrade-your-phone-system-to-the-cloud-66622

 
Image courtesy of hywards, via FreeDigitalPhotos.net

Friday, August 14, 2015

​How VOIP Enhances Teamwork in the Office

Are you interested in improving the teamwork in your office? One new way you can boost morale and productivity will surprise you. A VOIP phone system can strengthen teamwork and collaboration within your office.
  
Connect with Team Members at Anytime
Wish you could reach your employees at a moment's notice? With a VOIP phone system, you can! VOIP phone systems can be accessed from anywhere, as long as there is an internet connection. 

Virtual Conference Calls
Do you find yourself on conference calls during the work day? If so, a VOIP phone system will make those business calls that much smoother. Now, there is no need for 10 employees to huddle around a conference phone!

Call Recording 
Thanks to call recording, voice conversations are centrally documented. You can store, organize, playback, annotate and share with others. Phone calls and the information they contain become searchable, sharable content.

Reliable Voice and Data Systems is the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://it.toolbox.com/blogs/voip-news/5-ways-voip-can-improve-teamwork-in-the-office-68377
Image courtesy of Stuart Miles, via FreeDigitalPhotos.net

Friday, August 7, 2015

Must-Haves for Telecommuters

At Reliable Voice and Data Systems, we offer VOIP phone systems. VOIP is the transmission of telephone calls over data networks. Since you can access VOIP phones from nearly anywhere, it has allowed businesses to have telecommute employees. Below are some must-haves for telecommuters. 

Office Space
Although many telecommuters may work from home, it is important to have a designated office space. Invest in a comfortable chair and a desk. After all, working at your desk has been known to increase productivity.

Reliable Internet Service and WiFi Connectivity
Having access to the internet is essential--especially for telecommuters. Having access to a reliable internet service is key. It will allow you to connect with co-workers or customers remotely.

Communication Devices
Last but certainly not least, telecommuters should have multiple communication devices. They usually have everything from a desktop computer to a VOIP phone system at their disposal.

Are you interested in having a VOIP phone system installed for your business? If so, turn to Reliable Voice and Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. Call us at 1(800) 287-4500, today!

Web Source: https://www.shoretel.com/resource-center/10-home-office-essentials?utm_source=twitter&utm_medium=organic&utm_term=social



Friday, July 31, 2015

The Advantages of a Cloud Based Telephone System

There are a lot of businesses that are growing, and yet their technology is holding them back. Luckily, there is a solution to this problem. A cloud based telephone system could help your business reach its full potential. After all, the sky is the limit! Below are some of the benefits you'll reap from this new technology.

Convenient and Cost Effective
When you have a cloud based telephone system, it cuts out the need for costly equipment. All you'll need is the phone itself. It's convenient and cost effective.

User Friendly
No one wants to be stuck with a telephone system they don't understand. That is not the case with cloud based telephone systems. They are designed to be user friendly. 

Unified Communications
Do wish that all of your business' communications were located in one location? With a cloud based telephone system, you don't have to wish! It allows your phone calls and voice mails to be in the same place.

If you are interested in having a cloud based business telephone system on Long Island or New York City,  turn to Reliable Voice and Data Systems. We can help your business stay on the cutting edge of technology. Contact us today to receive a free estimate. We deliver all work within budget and on time. Call us at 1-800-287-4500 today!

Web Source: http://smallbiztrends.com/2013/06/business-phone-system-in-cloud.html

Image courtesy of hin255, via FreeDigitalPhotos.net

Friday, July 17, 2015

Tips for Managing Remote Workers

Many businesses that utilize VOIP telephone systems have remote workers. After all, VOIP phone systems allow people to work from anywhere! Below are some tips on how to manage these remote workers.

Supply Them With Tools for Success
Some employees feel that the technology that their business has actually hinders productivity. No one wants that. Be sure to supply your remote workers with tools that will increase their productivity. It could even be something as simple as the latest app!

Put Policies In Place
A lot of remote workers access VOIP through their personal cell phone. While there is nothing wrong with this, it can blur the lines between your personal life and business activities. Put policies in place that increase the safety of sensitive business information.

Are you interested in having a VOIP phone system installed for your business? If so, turn to Reliable Voice and Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. Call us at 1(800) 287-4500, today!

Web Source: https://www.shoretel.com/blog/top-ways-businesses-should-manage-mobile-workers

Image courtesy of stockimages, via FreeDigitalPhotos.net

Friday, July 10, 2015

​Important Telephony Terms

When your coworkers discuss telephony, does your head start to spin? If so, you are not alone. We understand that telephony terms can sound like a foreign language if you don't know the lingo. Below are some important telephony terms to be aware of.

VOIP (Voice Over Internet Protocol)
VOIP is the transmission of telephone calls (voice) over data networks. VOIP is also referred to as IP Telephony. It enables technology convergence for voice, video and data.

IP (Internet Protocol) 
This term refers to the way in which voice and data signals are sent to devices. It is usually transported via the internet or the local area network.

LAN (Local Area Network)
A local area network refers to a computer network located in a building. 

WAN (Wide Area Network)
A wide area network can be defined as a computer network that spans a large area. It is not confined to an office, like LAN.

Do you have telephony needs for a business that are not being met? Reliable Voice and Data Systems Inc. specializes in simplifying design and set up of small business phone systems. We only use the most trusted suppliers who have thoroughly tested all of their equipment prior to distribution. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://www.practicemanagement.org.uk/glossary-of-telephony-terminology

Image courtesy of Stuart Miles, via FreeDigitalPhotos.net