What Not To Do On A Conference Call

Do conference calls take up a large portion of your work day? If you can relate, there are certain things you should never do while on one of these calls. Keep reading to discover what they are.

Not Hitting Mute

Forgetting to hit the mute button at the start of a conference call is a huge faux pas. The background noise in the room will be distracting to the other participants of the call as well as the host of the call. Sooner or later, someone will speak up and ask every participant to press mute. You do not want to be seen as that coworker who forgot to mute their line!

Talking Over People

Everyone wants their voice to be heard. However, you should not speak up while someone else is talking on a conference call. After all, this can be interpreted as rude. Simply wait your turn to ask a question. Some conference calls even ask participants to wait until the end of the call to ask questions. 

Having A Prolonged Period of Silence

It is normal for the host of the conference call to pause and collect their thoughts, especially if they are responding to a complex question. Being silent for a prolonged period time on a conference call is another thing entirely. In addition to making things awkward, it can really disrupt the flow of the meeting. The host can prevent this scenario from happening by saying they will look into it after the call. 

If your phone system is making it difficult for your employees to conduct conference calls, it may be time for a new one. We can help you choose a phone system that is perfect for your particular needs. To learn more, or to schedule a free estimate, give us a call at (877) 385-6657.

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