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Thursday, April 4, 2019

Tips For Having More Efficient Phone Calls

Have your client calls been all over the place lately? If so, do not panic. Below are some tips that will help you have more efficient phone calls at work.

Send Them An Email About The Call
There are instances where a phone call is not needed at all! Sometimes, an email is all you need. When an issue can be resolved via email, it will save time for both parties involved. 

Establish An Objective
If you have come to the conclusion that you still need to have a call with them, establish a specific objective for it. That way, you will be focused on a goal and know exactly what you need to discuss. The phone call should end when the objective of the call has been met. 

Set Time Constraints
Prior to the call, be sure to set a time limit. For example, let your client know that you are available for a one hour call at a particular time. This can prevent the call from taking an excessive amount of time out of your work day.

A faulty business phone system will only make it harder to have productive conversations with your clients. The professionals here at Reliable Voice & Data Systems are ready to help you find the ideal phone system. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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