How To Master The Art Of Conference Calls

Conference calls have become an indispensable part of work culture. Have you mastered the art of conference calls? If not, keep reading to learn more. 

Steer Clear of Technical Difficulties

The last thing you want to deal with on a conference call in front of your colleagues or clients is technical difficulties. To steer clear of technical difficulties, be sure to familiarize yourself with the phone system you will be using. Failing to become comfortable with this technology prior to the call could keep the participants on the call waiting. 

Be Positive

When hosting a conference call, it is normal to feel nervous. However, it is important to channel that nervous energy into positive energy. You can accomplish this by smiling and maintaining a positive attitude throughout the call. 

Stay Focused

It is imperative for the host of the call to remove any possible distractions from the conference room. To do this, remember to turn off the notifications on your phone and computer. That way, the host can stay focused on the topic at hand. 

If your business phone system makes it difficult or impossible to conduct conference calls, it is time for an upgrade! The professionals here at Reliable Voice & Data Systems can help you find a phone system that has all of the conferencing features you need. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and LinkedIn!

Ways To Keep Your Security Camera System Safe

Investing in a CCTV security camera system is a great way to help keep your business safe. It is up to every business owner to make sure that they stay safe and secure. Below are some tips that can prevent hackers from gaining access to security cameras.

Make Sure The Network Is Secure

The importance of having a safe and secure network cannot be overstated. After all, an unsafe network could make your data accessible to hackers. Having your data encrypted can provide another layer of protection for your security camera system. 

Have A Unique Password

One mistake that people often make when setting up a security camera system is choosing an easy or obvious password. While it may be easier for you to remember, it also increases the chances of a hacker being able to hack in. To avoid this, be sure to use a unique password that only you would know. 

Do Not Purchase A Used Security Camera

Some people buy used security camera systems to save some money. However, it is possible for the previous owners to gain access to the system. To err on the side of caution, only purchase new security camera systems. 

Are you in the market for a new security camera system? If so, the professionals here at Reliable Voice & Data Systems can help you find one that is perfect for your particular business. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and LinkedIn!

Tips For Sounding Professional On The Phone

There are some people who spend their days at work talking to clients or customers on the phone. If you are one of them, you know how imperative it is to sound professional on the phone. Below are some tips that can help you do just that. 

Rehearse Your Elevator Pitch

They say that practice makes perfect. Be sure to rehearse your elevator pitch regularly and get it down pat. That way, you can speak with confidence in your voice. 

Get Constructive Criticism

You are probably very used to the sound of your own voice. Therefore, it can be difficult to know what you need to work on. Ask a colleague to give you their honest opinion of your voice and areas that you can improve on. 

Be Enthusiastic

It is imperative to put some energy behind your voice. After all, your enthusiasm can become contagious! If you are excited about something, the person on the other end of the phone is bound to get excited too. 

Is your current business phone system making it difficult to connect with customers or clients? If so, turn to the professionals here at Reliable Voice & Data Systems for help. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and LinkedIn!

How To Get Your Employees To Listen To You

Do you ever get the feeling that your employees are not really listening to you? If so, it is time to change that! Below are some tactics that will get your employees to listen up.

Use Open-Ended Questions

There is no better way to open up a conversation than asking open-ended questions. That way, the employee can feel free to express their opinion and explain their point of view. It is crucial for a boss to allow the employee to finish their thought so they can fully take in what has been said. 

Let Others Join The Conversation

An employee may feel intimidated when they are talking to their boss. To make things a little less formal, let other people join in on the conversation. Being in a group setting will allow the employee to feel more at ease. 

Lighten The Mood With Humor

When all else fails, you can lighten the mood with some humor! This tactic can help reduce the tension that exists in a boss to employee relationship. It can also make a boss appear more approachable. 

Communicating with your employees in an effective manner is of the utmost importance. If your phone system prevents you from doing that, turn to Reliable Voice & Data Systems for assistance. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and LinkedIn!

Tips For Having A Successful Conference Call

Conference calls can be stressful--especially for the host. Will you be hosting a conference call for the first time at work? If so, below are some tips that will allow you to have a successful conference call.

Choose The Right Conference Room

First and foremost, you will need to select a conference room to have the call in. Make sure that the room can accommodate all of the people who will be participating. You don't want to have them standing because there aren't enough seats. 

Test The Sound Quality

Next, you will want to test the sound quality of the call. To do this, ask your remote team members if they can hear you clearly. After all, the conference call will not be very effective if your remote workers are having trouble hearing you. 

Invest In New Equipment

Last but certainly not least, you may need to invest in new equipment in the event that your remote workers cannot hear you. It is important for businesses to stay on the cutting edge of technology in all aspects. In other words, out with the old phone system and in with the new!

If you need to invest in a new phone system that has conferencing features, we are here to help! Trust the professionals here at Reliable Voice & Data Systems to find you the perfect phone system. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and LinkedIn!

Ways To Make A Good First Impression Over The Phone

Making a good first impression can be a daunting task for anyone. The same holds true even if it is over the phone! Below are some tips that can help you impress the person on the other end of the phone call.

Plan Ahead

It is always a good idea to plan ahead for an upcoming phone call. Set aside some time to think about what the goal of the call is. Ultimately, this will help prepare you for the call and give you the confidence you'll need to get your point across. 

Take Notes

When you are on the phone with someone, that person will not be able to see what you are doing. You can use this to your advantage by taking notes prior to the call. That way, you can look down at your notes during the call to keep the conversation on the right track. 

Practice Your Talking Points

Be sure to practice your talking points prior to making the call. This will allow you to sound knowledgeable in regards to the topic you will be discussing. Rehearsing the call ahead of time can also help you avoid any pitfalls you could encounter. 

If your phone system did not make a good first impression on you, it is time to switch to a new one! The professionals here at Reliable Voice & Data Systems can help you find a phone system that you are impressed with. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and LinkedIn!

Technology Can Foster Collaboration In The Workplace

It is commonplace for employees to collaborate on projects together. After all, they are all working towards the same goal. Continue reading to find out how technology can foster this type of collaboration in the workplace.

Emails

Emails can help you relay information to your team quickly and efficiently. However, an email may not be the best route to go if you need to have a conversation with your team members. In that case, you can use email as a tool to set up a phone call or a video conference call with your coworkers. 

Phone Calls

When it comes to working on a project with others, it is important to steer clear of communication errors and misunderstandings. You can accomplish this by getting on a phone call with your colleagues. That way, you can make sure that everyone is on the same wavelength. 

Video Conference Calls

In the event that the phone call was not enough, you can take it to the next level by coordinating a video conference call with your coworkers. This is especially helpful if there is a visual component to the project that you are working on. This will allow everyone to see how the project is coming along.

Are you looking for a phone system that also has a video conferencing feature? If so, our experts can help you find the phone system that is ideal for your particular business. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and LinkedIn!

How A VoIP Phone System Can Increase Productivity At Work

There are only so many hours in a day. That is why there is such an emphasis on being as productive as possible during working hours. Keep reading to discover how using a VoIP phone system can help employees be more productive during the workday.

Save Time

If your employees have multiple voicemail accounts, they will most likely waste precious time checking their inbox for messages. Luckily, a VoIP phone system can collect voicemail messages from multiple inboxes. In the end, this streamlined approach can help your employees save time.

Better Customer Experience

Customers who are calling your business do not want to wait around for someone to answer the phone. Instead, they want to get the answer to their question or concern immediately. An automated VoIP phone system can give your customers the solutions they have been looking for in a matter of moments. 

Remote Access

It is becoming more and more common for people to work from home or work while they are traveling. VoIP phone systems have helped make this a reality. After all, VoIP phone systems can be accessed remotely.

Do you suspect that your traditional phone system is preventing your business from reaching its full potential? If so, the professionals here at Reliable Voice & Data Systems are ready to help you find a VoIP phone system that is right for your business. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and LinkedIn!