An Introduction To Structured Cabling

Are you totally lost when it comes to structured cabling? If you can relate, keep reading! Below is a simple guide to structured cabling for business owners.

How Structured Cabling Should Look
One thing is for certain--it should not look like a tangled mess of cables! As the name suggests, structured cabling should have an organized infrastructure and appearance. Not only will it be more pleasing to the eye, it will also be easier to identify the different components of the system.

The Key Components
While every structured cabling configuration is unique, they all have cable pathways, cables, and hardware. A major distinguishing factor here is the type of cables that are used. They can either be fiber optic cables or copper cables. 

The Benefits of Structured Cabling
There are a myriad of benefits that come with having a structured cabling system for your business. First and foremost, it helps keep a business connected at all times. In addition, it ensures that your business will maintain consistent and efficient communications. Lastly, small and large businesses alike can benefit greatly from structured cabling. It's a win-win situation for all business owners.

We are here to provide your New York City and Long Island business with the best network cabling services available to improve your telecommunication infrastructure. We offer competitive rates, exceptional services and we utilize only the highest quality equipment. You can trust us to get the job done right. To learn more about our services, give us a call at (877) 385-6657.

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Ways To Protect Your CCTV Cameras From Hackers

It seems that hackers want to get their hands on any kind of sensitive data they can find. They have even found ways to hack into security cameras! If you are a business owner, discover how to protect the security cameras at your physical business location.

Keep Passwords and Login Credentials Safe

It is crucial to note that security cameras can be hacked both locally and remotely. In order for it to be hacked locally, a hacker could enter the correct password on the wireless network. A remote hack would require the hacker to gain access to the system with the right login credentials. To prevent these scenarios from happening, keep your login credentials and passwords safe. Choose uncommon passwords with capitalized letters, numbers and symbols. Furthermore, be sure to update them on a regular basis. 

Put Your Security Camera On Its Own Secured Network

To err on the side of caution, you can put your security cameras on its own network. This can help protect you from a hacker who gains access to your other devices on the network. In addition, you can secure a wireless network with WPA2. 

Use Encryption Whenever Possible

Last but certainly not least, try to use encryption when possible. Without the encryption key, a hacker would not be able to understand the sensitive business information they are trying to retrieve. 

If you would you like to have new CCTV security cameras installed, turn to Reliable Voice & Data Systems. We offer a full line of video cameras. To learn more about our services, give us a call at (877) 385-6657.

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Best Practices For Communicating With Remote Employees

It is becoming more commonplace to work with remote employees. This has become possible due to advancements in communication devices, such as VoIP phones. Continue reading to uncover the best practices for communicating with remote employees. 

Utilize The Same Communication Platforms
In this day and age, there are so many different ways to communicate with remote employees. There are a plethora of chat and messaging plaforms to choose from. One sure-fire way to ensure that you stay in touch with your remote employees is setting them up with accounts on your communication platforms. 

Be Clear & Concise
Being clear and concise is a good rule of thumb, no matter what medium you are communicating through. This becomes increasingly important when you do not have the luxury of chatting with someone face-to-face. Make sure that all of your communications with a remote employee are short, sweet and to the point. 

Be Prepared To Answer Questions
Since remote workers do not come to the office, they might have even more questions than your local employees. With this in mind, make yourself available to answer any questions that your remote employees may have. When they have all the information that they need, it will be easier for them to carry out their tasks from home. 

If you are looking for an easier way of communicating with your remote employees, consider a VoIP phone system. Turn to Reliable Voice & Data Systems for all of your communication needs. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Tips For Internal Communications

When it comes to internal communications within a company, there are certain things you should do. If you want to improve upon your internal communications, you have come to the right place! Keep reading to discover the best practices for internal communications. 

Keep It To A Minimum

You may think that sending out a lot of emails to your employees is a way of being transparent. However, some employees may start to skim through or ignore excessive emails. To err on the side of caution, only send out emails that are imperative for your employees to be aware of.

Be Clear With Your Intentions

When communicating with employees, it is always a good idea to let them know where the company is headed and why it is going in that direction. This will give your employees the opportunity to get behind the company's strategy. That way, the executives and the employees are all on the same page.

Put The Spotlight On Your Employees

Whenever possible, let your employees be in the spotlight. Focusing on certain employees within the company can enhance morale and motivate others to do well. All in all, it shows that employees are just as important as C-Suite level executives and helps level the playing field. 

It is no secret that the success of your internal communications relies heavily on your business phone system. If your business phone system needs to be replaced or upgraded, turn to Reliable Voice & Data Systems. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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Signs You Need To Switch From A Traditional Phone System To VoIP

Attention business owners! Do you want to stay on the cutting edge of technology and have an advantage over your competitors? If you answered yes to either or both of these questions, making the transition from a traditional phone system to a VoIP phone system can help you accomplish both of these goals. Below are some tell-tale signs that your business could benefit from a VoIP phone system.

Rapid Business Grow and Expansion

When a business is growing and expanding at a rapid pace, you may find yourself constantly purchasing phone equipment for new employees. However, this is not necessary with a VoIP system. This is due to the fact that VoIP systems are cloud-based, so it eliminates the need to buy new phone equipment. 

Remote Workers

There are plenty of companies out there that employ remote workers. When there is a problem with a traditional phone system, remote workers will not be able to communicate with their colleagues who work in the physical office. Luckily, this is not an issue with VoIP phone systems. Remote workers will be able to access the VoIP phone system on a mobile phone from virtually any location. This will ensure that you can always communicate with your employees, even if they are across the country.

Cost Savings

Business owners might be spending too much on equipment, cell phones and international phone calls. It does not have to be this way. A VoIP phone system can help businesses of any size save money. That is always a good thing!

Is it time for your business to make the switch from a traditional phone system to a VoIP phone system? If you can relate, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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How To Handle VoIP Issues

When something goes wrong with a VoIP phone system, it is crucial to get the system back up and running as soon as possible. This is especially true for sales organizations that rely heavily on phone calls to conduct business transactions. Below are some of the most common VoIP issues and techniques you can use to troubleshoot them. 

If your VoIP system is working properly, the packets will be delivered in the right sequence. When a VoIP system malfunctions, the packets are transmitted in the wrong order and the calls are hard to hear. This is phenomenon is referred to as network jitter. To resolve the problem, make sure you have enough bandwidth for your particular business needs. 

Have you noticed that your calls drop out all at once? If you can relate, you have experienced packet loss. This occurs when the jitter buffer is inundated with calls. In this scenario, a weak wireless connection or a circuit failure could be the main culprit. To combat this, document and examine these bursts. Doing so will help you discover the true cause of the problem. 

When you are unable to make outgoing calls, it could be due to an overwhelmed server or connectivity issues. To get to the bottom of it, look at one of the calls that failed during this time. That way, you will be one step closer to identifying the problem at hand. 

If you have tried all of these methods and your VoIP phone system still is not working, turn to Reliable Voice & Data Systems. We provide total peace of mind with our unlimited quality technical support. If you are interested in our services and want to learn more, give us a call at (877) 385-6657 or visit our website.

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How To Create Your VoIP Infrastructure

If your business is switching to a VoIP phone system, it is important to make sure you have the right infrastructure for it. Not sure where to begin? Do not worry! We are the experts who can walk you through the process. Keep reading to learn more about setting up your VoIP infrastructure.

• It is important to choose the service-oriented architecture (SOA) that can coordinate with your business communications, processes and applications. When this is done properly, it is referred to as communications-enabled business processes (CEBP).
• Next, you will need to settle on the right IP gateway for your business needs. The appropriate IP gateway will have the ability to transfer videos and data to VoIP users. In addition, it establishes a connection between your VoIP phone system and other phone systems. 
• Redundancy usually has a negative connotation. This is not the case when it comes to your VoIP infrastructure! In fact, redundancy within the network makes it possible for users to gain access to login credentials. In the event of a system failure, the secondary components of your VoIP infrastructure will kick into high gear and take over.
• Finally, make sure your VoIP infrastructure is compatible with mobile phones. That way, your employees will be able to send and receive phone calls, write messages and join video conferences right from their mobile phone. After all, mobile phones are the next big thing in business communications. 

Could your business could benefit from having a ​VOIP ​phone system? If so, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and Google+!