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Friday, June 22, 2018

How AI Could Impact VoIP

Have you ever thought about how Artificial Intelligence (AI) could impact VoIP? Probably not! We are here to uncover the connection between these two. Keep reading to find out more. 

Call Centers
AI could be the perfect solution for call centers. After all, it could handle incoming calls queue. AI could provide the caller with different options to help route the call to the right extension.

Conference Calls
A lot of businesses depend on VoIP phone systems to conduct meetings. In the future, AI may be able to automatically translate from one language to the next on a conference call. If you have clients or employees who speak a different language, this could come in handy!

Digital Receptionist
It is more and more common to have a digital receptionist. Siri and Alexa are two well-known examples of this. One day, it might be possible for AI to match the caller's personality and mood.

The possibilities above are just speculation. VoIP, on the other hand, could serve as a the communications infrastructure for a business in this day and age! If you could benefit from a VoIP system, turn to Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. To learn more or to schedule a free estimate, give us a call at (877) 385-6657.

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