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Monday, March 25, 2019

Tips For Dealing With Coworkers On The Phone

When you work in an office, it is likely that you will have the ability to talk to coworkers face-to-face. However, you may need to call them on the phone if they are traveling or out of the office. Below are some tips that will help you communicate effectively with colleagues on the phone.

Put On A Happy Face
It is always a good idea to smile when you are talking on the phone with a coworker. After all, it will put you in a good mood. This can give you a more positive tone of voice.

Do Not Interrupt
Interrupting someone when they are talking can be interpreted as rude and disrespectful. Therefore, it is important to let a coworker finish their thought before adding to the conversation. Giving them the time to share their ideas can also show that you are actively listening to what they are saying.

Write Down The Main Ideas
Before you get on the phone with a colleague, be sure to have a pen and a piece of paper handy. That way, you will be able to take notes. This will enable you to remember the key points long after the phone call has ended. 

When your phone system is holding you back from having productive conversations with your coworkers, it is time for a change. We can help you find a phone system that easily connects you to your colleagues. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Indications That Your Workplace Has Communication Issues

It is important for managers to be aware of any communication blunders at work. After all, it is better to deal with them right away. Below are some warning signs that your workplace is experiencing communication issues.

Duplicate Assignments
In some situations, it is not necessary for two different employees to finish the same assignment. The prevalence of duplicate assignments can increase when different departments do not communicate with each other. This can be resolved by making sure that different teams talk to one another. 

Work Is Not Getting Done
When work is not getting done whatsoever, a communication blunder may be to blame. It is very possible that a supervisor forgot to delegate a task and that is why the assignment has not been completed. It is obvious that this could have been avoided if the supervisor communicated clearly. 

Radio Silence
Communicating with colleagues on a regular basis is imperative in any office. That is why a total lack of communication should be concerning to any manager. To remedy this, encourage your coworkers to communicate amongst themselves.

If your communication issues at work are in large part due to a faulty phone system, it is time for an upgrade. At Reliable Voice & Data Systems, our professionals are ready to help you find a phone system that is right for your business. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Friday, March 1, 2019

Reasons Why A Phone Call Is Superior To A Text

Some people use text messages as their primary form of communication with others. However, there are plenty of reasons why a phone call is better than a text message. Keep reading to find out what they are.

Hear The Tone Of Voice
When talking via text, a lot can get lost in translation. After all, you will not be able to hear the tone of the other person's voice. Talking on the phone eliminates this problem because you will be able to hear the emotion conveyed in their voice. 

Have A Real Conversation (Without Emojis!) 
A phone call is the next best thing to face-to-face communication. It shows the person on the other end of the line that you have taken time out of your day to give them a call and have a real conversation that does not involve clever emojis. It is hard to put a price on that in today's fast-paced society.

Make Less Mistakes
With features on your phone like autocorrect, it is easier than ever to send a text that is filled with mistakes. Not only is this annoying, it can also lead to an embarrassing communication mishap. These types of problems can be completed avoided by picking up the phone and calling someone. 

If your business phone system is on the fritz, it is time to search for a new one. At Reliable Voice & Data Systems, we can help you do just that! To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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How To Supervise A Remote Team

Managing a team of people at work is challenging--especially if that team is comprised of remote workers. Have you been chosen to supervise a remote team? If so, below are some tips that can help you do so with ease.

Hire Trustworthy Employees
Since you will not be able to see what remote employees are doing each day, it is crucial to hire trustworthy employees. After all, you do not want to discover that remote employees are hardly working. You can ensure that you have selected reliable workers by asking behavior oriented interview questions. 

Set The Right Expectations
After you have hired a remote employee, you should establish what will be expected of them in their new role. That way, the remote worker is fully aware of their work responsibilities. This can help prevent things from slipping through the cracks. 

Be Responsive To Remote Workers
Efficient communication is an absolute necessity for employers their remote employees. Make sure that you are communicating with remote workers on a regular basis. This will also help them feel like they are an important part of the team.

Did you know that a VoIP phone system can help you stay in touch with remote workers? Now you do! The professionals here at Reliable Voice & Data Systems can help you find the right VoIP phone system. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Why VoIP Is A Good Idea For Small Businesses

Do you own a small business? If so, you should consider switching to a VoIP phone system. Continue reading to find out why VoIP phone systems are ideal for small businesses.

No More Physical Phone Lines and Hardware
Is your phone room a mess of wires and hardware? If you can relate, a VoIP phone system can make physical phone lines and hardware a thing of the past! This is due to the fact that VoIP phone systems only require an Internet connection to function properly. 

Improved Customer Support
Have you been dissatisfied with the customer support you received from a traditional phone provider? If so, a VoIP phone system can change all of that! VoIP phone systems often come with excellent customer support that can be accessed via the web or on the phone.

A User-Friendly Interface
The last thing you need at work is a phone system that is difficult to use. Fortunately, VoIP phone systems are designed to be user-friendly. Once a VoIP phone system has been integrated in your office, your employees should not have a hard time adapting to it. 

If you are ready to upgrade to a VoIP phone system, turn to Reliable Voice & Data Systems! We can help you find a phone system that is perfect for your budget and your business needs. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Cell Phone Etiquette Tips For The Workplace

Not sure when it is appropriate to use your cell phone at work? If so, you are not alone! Below are some cell phone etiquette tips to keep in mind at the office. 

Keep Your Cell Phone Away From You
It is no secret that frequently checking your cell phone can distract you from accomplishing work-related tasks. If you know this all too well, it is best to put your phone away. In return, you will be more productive at work.

Turn Your Phone's Ringer Off
When your personal phone rings loudly at work, it can be embarrassing to say the least. To prevent this from happening, put your phone on the vibrate setting. It is a more considerate 
way to receive incoming calls and text messages. 

Step Away From The Office To Make Important Personal Calls
There are some phone calls that cannot go unanswered. If you receive an urgent personal phone call while at work, simply step out of the office to take it. Removing yourself from your work environment to take the call will help you keep your personal life confidential.

If you are interested in purchasing new phones for your employees, turn to Reliable Voice & Data Systems! Our experts are ready to help you find a phone system that meets all of your business needs. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

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Tips For Running A Business From A Phone

Attention all entrepreneurs! Are you thinking of running a business from your phone? If so, keep reading to learn how it's done. 

Have A Designated Work Phone
In any career, it is important to have a designated work phone. This is especially true for busy entrepreneurs. After all, it can help establish boundaries between your professional life and your personal life. 

Download Apps For Productivity
When you have a smartphone, it may be tempting to download fun and amusing apps. Resist this temptation and only download apps that can increase your productivity at work. If possible, download apps that also have a compatible desktop version.

Connect Your Work Email To Your Phone
There may be times throughout the day where an entrepreneur does not have access to a computer to check emails. To ensure that you stay connected to your customers and clients at all times, be sure to connect your work email to your work phone. That way, you will be able to receive and respond to emails regardless of your physical location. 

Do you need a new phone to help you conquer the business world? If you can relate, turn to Reliable Voice & Data Systems for assistance! We can help you find the ideal phone for your needs. To learn more, or to schedule an appointment, give us a call at (877) 385-6657.

Don’t forget to follow us on Facebook, Twitter, and Google+!