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Thursday, March 26, 2015

The Mobile Solutions Offered at Reliable Voice and Data Systems

Landlines are not obsolete. Nonetheless, some businesses can really benefit from mobile solutions. Below are the mobile solutions offered at Reliable Voice and Data Systems.

Softphone Functionality
Do you have a business that requires your employees to travel frequently? If so, softphone functionality could be the right solution for your business. Softphone clients run on your laptop via your Local Area Network (LAN) or  Wireless Local Area Network (WLAN).

uMobility Fixed Mobile Convergence
It is not uncommon for employees to work from home or remotely. This shift in the workplace can be attributed to advancements in technology. With a uMobility Fixed Mobile Convergence, the user’s smartphone functions as their PBX extension via a cellular network out of the office.

Wireless IP Telephones 
Operate within your facility’s micro-cellular architecture or over your WLAN. You can leverage your existing investment by converging voice and data applications on the same WLAN.

Cordless Telephones 
We understand that you may have to take a phone call with a client in the conference room. Cordless phones give you the ability to take advanced desk phone functionality to any room in your office.

No matter what your mobile needs are, Reliable Voice and Data Systems has a solution for you. We can help you find the mobile phone system that compliments your particular business. Call 1-800-287-4500 to see what we can do for you.

Web Source: http://reliablevoice.com/productivity_tools.html

Image courtesy of Ambro, via FreeDigitalPhotos.net

Friday, March 20, 2015

The Importance of Call Recording

At Reliable Voice and Data Systems, we understand that phone calls are extremely important to businesses. That's why call recording can greatly help businesses organize and store phone calls. Below are some additional reasons why call recording is an important feature to have.

The Ability to Review Calls
In the past, a customer would call a business and once the call ended, there was no proof of what was said. That is not the case with the introduction of call recording. Now, call managers can keep track of live calls and also review previous calls.

Assess Employee Performance
If there is one employee who stands out above the rest in terms of their phone skills, call recording will make this evident. Conversely, if an employee is performing poorly, call recording will point this out. All in all, it is a great tool employers can use to asses the performance of their employees.

Protection and Security for Your Business
No matter how well trained your employees are, communication blunders are bound to happen. When these things happen, it is important to have some sort of record of the conversation. Call recording stores these conversations so they can be revisited.

With call recording, phone calls and the information they contain become searchable, sharable content, similar to e-mail. If you are interested in having call recording at your business, turn to Reliable Voice and Data Systems. Call 1-800-287-4500 to get a free estimate.

Web Source: http://www.avoxi.com/blog/call-recording-and-its-importance-in-a-cloud-call-center/

Image courtesy of stockimages, via FreeDigitalPhotos.net

Friday, March 13, 2015

What VOIP Can Do For Your Business

Nowadays, it is imperative for businesses to have a phone system that can interface across multiple locations. One of the products that allows such flexibility is Voice Over Internet Protocol or VOIP.  Below are some of the ways your business can benefit from VOIP.

User-Friendly
The whole purpose of a VOIP phone system is to make communication easier. However, some newfangled telephone systems are too complicated and only cause more frustration. This is not the case with VOIP phone systems. VOIP phone systems are designed with the user in mind; which makes them easy to use!

Communication Between Multiple Office Locations
When your business expands, it is important to have a phone system that supports this type of growth. VOIP phone systems allow employees to communicate from different office locations.

Better Communication = Better Productivity
VOIP phone systems are easily accessible and can be accessed from multiple locations. Clearly, this can improve communication from an internal standpoint. Better communication means better workplace productivity.

When you’re in need of a high quality phone system that provides consistently reliable service with no interruption, you can depend on the professional team at Reliable Voice & Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. Call us at 1-800-287-4500, today!

Web Source: http://www.buyerzone.com/telecom-services/voip-phone-service/ar-voip-phone-service-benefits/?cmpid=social_20140630_26827696

Images courtesy of Stuart Miles, via FreeDigitalPhotos.net

Friday, March 6, 2015

The Benefits of Structured Cabling

At Reliable Voice and Data Systems, we understand that having a good telecommunication infrastructure is important for every business. If your current cabling looks like a tangled mess, it's time to straighten things out. Below are some of the benefits you will reap from structured cabling.
  • Data speed will improve due to structured cabling.
  • Organized cabling will allow you to increase overall business productivity.
  • It is a cost effective option that provides flexibility.
  • Structured cabling can be designed for voice and data; which allows you to have all the information you need in one place.
  • Cabling lets businesses expand or relocate easily. 
  • Structured cabling allows communication to occur anywhere and at any time.
  • Small and large businesses alike can benefit greatly from structured cabling.
When it comes to computer network cabling, New York City companies need a provider they can depend on. We are proud to consistently deliver our dependable and trusted services. As the leading network cabling company in New York City, you can trust us to get the job done. Reliable Voice and Data offers a free consultation for all the services you need. Call us at 1(800) 287-4500, today!

Web Source: http://www.ivwnetwork.com/advantages-of-network-cabling.html
Image courtesy of twobee, via FreeDigitalPhotos.net

Wednesday, March 4, 2015

Reasons To Choose A Cloud Based Business Telephone System

It seems everything these days is "going digital." This is especially true for businesses. There are plenty of reasons why this shift is happening. Below are some of the reasons why cloud based business telephone systems are gaining popularity.

Work Remotely
Nowadays, it is not uncommon for people to work remotely. Technology has made it possible for people to work from home or while traveling. Cloud based telephone systems allow people to get their work done, no matter where they are. 

Business-To-Business and Business-To-Consumer Communication
Now that we have covered internal communication, cloud based telephone systems are also beneficial for outside vendors and consumers. Vendors can benefit from video conferencing capabilities. Cloud based telephone systems provide consumers with an automated system of options. It's a win-win situation for everyone!

If you are interested in having a cloud based business telephone system on Long Island or New York City,  turn to Reliable Voice and Data Systems. We can help your business stay on the cutting edge of technology. Contact us today to receive a free estimate. We deliver all work within budget and on time. Call us at 1-800-287-4500 today!

Web Source: http://www.techradar.com/us/news/phone-and-communications/voip/why-enterprises-are-switching-from-premise-to-cloud-uc-1283165/2
Image courtesy of twobee, via FreeDigitalPhotos.net

Friday, February 27, 2015

Why 2015 Will Be The Year for VOIP

Within the last 10 years, the way we receive information and communicate with others has been completely transformed. This shift can be attributed to the influx of new technologies. As technology advances, communication follows suit. Clearly, this can affect businesses in a significant way. Some see landlines as a thing of the past and Voice Over Internet Protocol (VOIP) as the way of the future.

VOIP allows people to communicate verbally through the internet. This shift is great for business professionals who are always on the go, since they can use VOIP remotely. It is also advantageous for businesses with multiple locations. All in all, VOIP systems make communication easier and more convenient for all parties involved.

If you are interested in upgrading your business' phone system in 2015, VOIP is a great option. It will help to streamline communication within your business. At Reliable Voice and Data Systems, we understand the importance of a business telephone system that has the capability to interface across multiple locations. Our VOIP business phone systems are impressive, perform expertly well and are cost effective. Contact us today at 1-800-287-4500 to schedule a free consultation.

Web Source: http://www.shoretel.com/about/newsroom/industry_news/VoIP_Will_Be_A_Powerful_Asset_In_2015.html

Image courtesy of Stuart Miles, via FreeDigitalPhotos.net

Friday, February 20, 2015

Business Telephone Systems Worth Considering

With so many different telephone systems on the market today, it can be difficult to choose the right one for your business. At Reliable Voice and Data Systems, we understand what a good communication system can do for your business. We are here to help you find the perfect phone system. Below are some upgrades you may want to consider.

VoIP Systems
Voice Over Internet Protocol (VOIP) systems have transformed the communication infrastructures of large and small businesses alike. VOIP systems allow you to talk on the phone through the use of the internet. If you have a growing business, VOIP systems are ideal for you. After all, VOIP is expected to become the new staple of business communications.

Cable Upgrades
Does your data look like a tangled mess? If so, don't worry. The professionals at Reliable Voice and Data systems can provide you with the best network cabling services available. If the call quality you have at your business is not up to par, having your cables upgraded can make all the difference.

Video Conferencing
If your business relies on conference calls, video conferencing is the best option. Not only will you be able to see your clients as you are on the call, but you will be able to show them screenshots in real time. It's the next best thing to a face to face meeting.

If you are interested in any of these services, turn to Reliable Voice and Data. We can help you find the right telephone system upgrade that is right for your business. Call 1-800-287-4500 today to get started.

Web Source: http://www.businessbee.com/resources/technology/5-phone-system-upgrade-options-business/
Image courtesy of imagerymajestic, via FreeDigitalPhotos.net