How A Cloud Based Phone Improves Customer Service

Small business owners realize how important good customer service is. Are you a small business owner who wants to improve on customer service? If so, there is an unconventional solution for this problem. Businesses can achieve better customer service with a cloud based phone system.

We understand that you are wearing many hats, so to speak. Multitasking can be difficult; especially when you don't have an assistant to help you. However, a cloud based phone system can communicate the right message to potential customers. 

Cloud based phone systems offer you and your business a variety of options. For example, you can record a greeting in place of a voicemail system. That way, the customer will know that their call is important and will be responded to in a timely manner. 

If you are interested in having a cloud based business telephone system on Long Island or New York City,  turn to Reliable Voice and Data Systems. We can help your business stay on the cutting edge of technology. Contact us today to receive a free estimate. We deliver all work within budget and on time. Call us at 1-800-287-4500 today!

Web Source: http://info.cloudphone.com/blog/provide-great-customer-service-with-a-cloud-based-phone-system?utm_campaign=SMB&utm_content=14252189&utm_medium=social&utm_source=twitter

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VOIP ​Phones Are Beneficial To Nonprofits

It is no surprise that nonprofit organizations are always looking to save money. After all, they typically do not get a lot of funding. Since VOIP phone systems are an economical choice, they are a great fit for nonprofits. Below are some of the benefits they reap by using VOIP phone systems.

Easy To Use
A lot of nonprofits are not exactly tech savvy organizations. Fortunately, VOIP phone systems are easy to manage. Best of all, if your nonprofit changes its location, it is easy to move. 

Improved Mobility
Nonprofit organizations are usually compromised of many moving pieces. This can also be taken literally, as volunteers are out and about in the community. VOIP phone systems can be accessed from anywhere. It's perfect for people who are always on the go!

Better Organization
It is important for nonprofit organizations to stay organized. A VOIP phone system can help you do just that.  Private branch exchanges (PBX) connect users with the right extension.

Are you interested in having a VOIP phone system installed for a nonprofit organization? If so, turn to Reliable Voice and Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. Call us at 1(800) 287-4500, today!

Web Source: https://www.shoretel.com/blog/how-nonprofits-profit-voip-phone-systems

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What Structured Cabling Can Do For Your Business

You might be wondering how you can improve the communication infrastructure of your business. The answer is simple: structured cabling! Below are some of the benefits you will reap from having this service performed. 

Synergy
Your telecommunications system is comprised of phones, the office network, VOIP, computers, broadband connections, printers and faxes. Having a well structured cabling system allows you to use all of these devices simultaneously. It is the synergy your business has been searching for!

Less Downtime
They say in the business world, "time is money." When your communication system is down, you are definitely losing precious time and money. However, structured cabling can keep your business up and running. 

Save Money
It is no secret that businesses always look for ways to save money. After all, any money saved will increase the bottom line. Structured cabling can help your business do just that. When your electronic devices are linked to the same fax and printer, there is no need to purchase additional equipment.

When it comes to computer network cabling, New York City companies need a provider they can depend on. We are proud to consistently deliver our dependable and trusted services. As the leading network cabling company in New York City, you can trust us to get the job done. Reliable Voice and Data offers a free consultation for all the services you need. Call us at 1(800) 287-4500, today!

Web Source: http://www.sentenia.net/structured-cabling-strengthening-your-business-communications/

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​Reasons To Have CCTV Installed

It is no surprise that business owners want to know what is going on at their business location at all times. In order to do that, you need a separate set of eyes. CCTV cameras provide business owners with peace of mind in several ways.

Reduces Theft Internally and Externally
Crime can really hurt a small business' bottom line. However, having CCTV cameras installed deters both employees and customers from stealing products. After all, a video tape of the crime could land them in hot water.

Improve Customer Service
CCTV cameras will catch all that goes on at your business location--the good, the bad and the ugly. This gives business owners a leg up because they can see first hand what is working and what isn't. Therefore, they can use the footage as constructive criticism and improve the customer's experience.

Protection Against False Lawsuits
Footage from CCTV cameras can also help you if someone makes a false accusation against your business. The business owner can use the footage as proof of what actually occurred.

At Reliable Voice and Data Systems, we believe that CCTV cameras can enhance the safety and security of your business. It can also protect against theft and serves as a record of everything that goes on at your business' location. If you need a CCTV system installed, call 1-800-287-4500 today! We offer free consultations. 

Web Source: http://www.cctvservices.net/5-reasons-businesses-should-install-security-camera-systems/

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The History Of Cloud Computing

Cloud computing has come a long way from its humble beginnings. Let's take a step back in time and learn about the history of cloud computing.

Most people believe that cloud technology emerged in the 21st century. This is not entirely true. In fact, cloud concepts have been around for a long time.

1950s
Mainframe computing emerged in the 1950s. With this new technology, multiple people could access a computer through terminals. During this time, computers were very expensive and therefore not integrated into everyday life.

1970s
In the 1970s, the concept of virtual machines surfaced. It allowed one or more operating systems at the same time. This helped take the mainframe system from the 1950s to a different playing field.

1990s
During the 1990s, telecommunication companies provided point-to-point data connections. This virtual connection allowed people to share data on a physical infrastructure.

If you are interested in having a cloud based business telephone system on Long Island or New York City,  turn to Reliable Voice and Data Systems. We can help your business stay on the cutting edge of technology. Contact us today to receive a free estimate. We deliver all work within budget and on time. Call us at 1-800-287-4500 today!

Web Source: http://www.thoughtsoncloud.com/2014/03/a-brief-history-of-cloud-computing/

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The Do's and Don'ts Of Shopping For A New Business Telephone System

We've all been there. You need to find a new telephone system for your business but have no idea where to start. Don't fret. We are here to give you the do's and don'ts of purchasing a business phone system.

Do:

• Find out what is and isn't working with your current phone system.
• Ask questions! It will help narrow down the search for the perfect phone.
• Do your homework. Research will only help you be more informed.
• Make a list of features you would like your new phone system to have.

Don't:

• Don't disregard a phone system that has technology you don't understand.
• Don't forget to compare the costs of different phone systems.
• Forget to train your staff on the new phone system.
• Don't wait until the last minute to find a new phone system.

Reliable Voice and Data Systems Inc. specializes in simplifying design and set up of small business phone systems. We only use the most trusted suppliers who have thoroughly tested all of their equipment prior to distribution. Contact us today to receive a free consultation and estimate. We deliver all work within budget and on time with 24 hour service availability. Call us at 1(800) 287-4500, today!

Web Source: http://www.mitel.com/the-dos-and-donts-of-buying-a-business-phone-system

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Little Known Facts About VOIP

VOIP phone systems are a great option for small and large businesses alike. At Reliable Voice and Data Systems, we are well versed in the ins-and-outs of VOIP. How much do you know about VOIP? If your knowledge is limited on this subject, keep reading. Below are some little known facts about VOIP.

• Are you practically glued to your laptop? If so, we have good news for you. You can make VOIP calls from a laptop.
• You can make VOIP calls from your smart phone. This is especially helpful for employees who spend a majority of their time traveling. 
• When you receive a voicemail through VOIP, it can go straight to your email. That way, you can go back and listen to any missed calls.
• Do you know when the first VOIP call was made? The answer to this question is 1974! Talk about a throwback. 

Are you interested in having a VOIP phone system installed for your business? If so, turn to Reliable Voice and Data Systems. We are the premier resource for telecommunications support and VOIP phone systems for both large and small businesses. Contact us today to receive a free consultation and estimate. Call us at 1(800) 287-4500, today!

Web Source: http://www.avoxi.com/blog/voice-voip-7-fun-facts-you-didnt-know/

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